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We had a dent in ours, and my husband did not see it till they left. when I called him he told me and I told him to call and let them know. No problem they gave us a choice of what we wanted, and we went with new door. It was sent out in three days service guy changed it out. They were very helpful. Hoosier Hospitality.
Sorry, there was a problem. Please try again later.So sorry you didn't have the experience (and service) I did with our local Best Buy. I hope you were able to rectify the problem and maybe give them another chance? My experience was over the top and I wish you the same.
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