“Can the surround sound be disabled? I have a sound bar connected to the optical audio. I get only static. The sound bar manufacturer says the Dolby needs to be turned off.”

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• Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

  Answered by LG Digital Customer Care 4 years ago

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