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We regret to read about the issues that you are experiencing with the LG 24 inch Class HD Smart TV (23.6'' Diag), Model # 24LM520S-WU and sincerely apologize for any inconvenience. It sounds like it could be a buffering issue and you may need to have your router checked or that the TV will need to be inspected and diagnosed by a qualified technician to determine what the issue is. Please contact our Support Center at (800) 243-0000 so they can assist you making arrangements for a service repair. You can also visit our site at https://www.lg.com/us/support/find-service-center to see if there are any LG Authorized Repair Service Centers in your area...^IFV
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