“I purchased this product on 12/29/2019 without buying the geek squad protection. And suddenly on 1/24/2020, the screen went wrong (screen half white, half grey), and I can never see anything from this TV. Any suggestion what I should do next?”
1-2 of 2 Answers
It’s less than a month old bring it back to Best Buy. I believe after a month you have to deal with the manufacture. I had a Sony that had a problem with the screen two years after I bought it and Sony sent somebody to the house to replace the screen.
Sorry, there was a problem. Please try again later.I am sincerely sorry for the unfortunate experience you have had with your TV. Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
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