A:AnswerHi there. Thank you for your question about the differences between the LG QuadWash™ Pro dishwasher models LDPH5554S and LDPH7972S. We understand the importance of selecting the right model for your needs.
While both models feature the advanced QuadWash™ Pro technology for superior cleaning performance, the primary difference lies in the decibel ratings. The LDPH5554S operates at 46 dBA, while the LDPH7972S offers an even quieter experience at 42 dBA. This makes the LDPH7972S one of the quietest options, ideal for open-concept living spaces or those who prioritize minimal noise during operation.
https://www.lg.com/us/dishwashers/lg-ldph5554s-top-control-dishwasher#pdp_specs
If you have any more questions or need further assistance, feel free to send us a private message on social media @LGUSSupport. Our team will be happy to assist you further.
We appreciate your inquiry and look forward to helping you.
—Renzo
A:AnswerHi there, thank you for your question about the LDTH5554S dishwasher! Yes, you will need an installation kit to make the dishwasher operational, which includes a power cord and water supply line. These components are essential for connecting the dishwasher to your home's electrical and plumbing systems. If you have any further questions or need assistance with your installation, please feel free to send us a private message on social media @LGUSSupport. We're here to help! Thank you for considering LG! —Avril
A:AnswerCycles are selected with the door open. You push start and it counts down 5 seconds for you to close the door and start the cycle. It is easy to read.
A:AnswerUnfortunately, not. Although it states it does, there is no power cord included. You will have to purchase separately.
I went back to my local store and brought this to their attention as we were in the middle of the install, when this was inconveniently discovered. The store manager made it right and provided a credit to purchase one of their kits which includes the steel braided hose you will also need.
Otherwise, it is a great dishwasher. Cleans very well, and as described. I would highly recommend!
A:AnswerThe stainless steel on the LG 24" Top Control Smart Built-in Tub Dishwasher with 3rd Rack, QuadWash® Pro and 46dB - Stainless steel, Model # LDTH5554S, is not magnetic...^Ivan.
A:AnswerHi, Jim. Thanks for reaching out with your interest in the LG Dishwasher (LDTH5554S) model. This unit is part of our premium lineup and is manufactured in South Korea, where LG maintains rigorous quality standards to ensure top-tier performance and reliability. For more information about the product, you may visit https://www.lg.com/us/dishwashers/lg-ldth5554s-top-control-dishwasher.
If you have any other questions about your dishwasher or would like help with setup or features, we’d be happy to assist! Please feel free to send us a private message on social media @LGUSSupport, and our team will be ready to help. ^Juvy
A:AnswerHello there! We understand your inquiry regarding the LG LDTH5554D dishwasher middle rack. According to LG’s EasyRack® Plus feature, the upper/middle rack offers adjustable height with three settings to accommodate various dish sizes and make room for taller items below. Multiple user reviews and retailer specs also confirm the middle rack is height-adjustable for added flexibility when loading larger items.
https://www.bestbuy.com/site/lg-24-top-control-smart-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-pro-and-46db-black-stainless-steel/6570941.p?skuId=6570941
If you’d like assistance on how to adjust the rack safely, please send us a private message on Social Media @LGUSSupport and our team will guide you step-by-step based on official LG instructions. We appreciate your inquiry and are here to help ensure your dishwasher meets your needs. —Renzo
A:AnswerThe Stainless Steel finish for the ENERGY STAR® Qualified LG 24" Top Control Smart Built-in Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash® Pro and 46dB - Stainless Steel, Model # LDTH5554S is not a PrintProof™ Stainless Steel...^Ivan.
A:AnswerHi there! We understand your inquiry. You’re asking about the LG 24″ Top Control Smart Built-in Dishwasher (Model LDPH5554S) and whether you can move the silverware basket to the other side of the lower rack.
Absolutely—you can! The lower rack on the LDPH5554S features a removable silverware basket that isn’t fixed to one side. To relocate it:
Slide Out the Lower Rack Fully
Pull the rack straight out until it stops.
Lift the Basket Out
Grasp the basket handle, lift up slightly to clear the rack rails, and pull it toward you.
Reposition on the Opposite Side
Align the basket’s bottom runners with the rack’s side channels on your desired side. Lower the basket so it sits securely in those channels.
Test for Stability
Before loading utensils, push the rack back in and give the basket a gentle tug to make sure it’s seated correctly.
Troubleshooting Tip: If the basket feels loose after repositioning, remove it and check for any obstructions or bent rack wires, then reseat the basket runners fully into the tracks.
https://www.bestbuy.com/site/lg-24-top-control-smart-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-pro-and-46db-stainless-steel/6570943.p?skuId=6570943
For any further guidance or if you’d like us to walk through this step-by-step, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience as we help you get the most from your new dishwasher. —Renzo
A:AnswerHello there, Charlie. We understand your inquiry regarding the racks for your LG Smart Built-in Dishwasher. For this model, the upper rack is height-adjustable to provide more space for larger items in the bottom rack, and the 3rd rack is designed to be removable to accommodate taller items below it. For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
https://www.bestbuy.com/product/lg-24-top-control-smart-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-pro-and-46db-black-stainless-steel/J7G56588GW
A:AnswerHello there, Jann. The LG LDPH5554D dishwasher is available in PrintProof® Black Stainless Steel, which has a sleek, dark metallic finish. However, it is not classified as "Jet Black." If you're looking for a true black color, LG does not currently offer this model in that shade.
https://www.lg.com/us/dishwashers/lg-ldph5554d-top-control-dishwasher#pdp_specs
Please send us a private message on Social Media @LGUSSupport so our team can further assist you with any additional questions or guidance. We appreciate your patience. —Renzo
A:AnswerHello, Janet.
There are two options for securing the LG 24" Top Control Smart Built-in Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash® and 46dB - Black Stainless Steel, Model # LDPH5554D to your cabinet opening.
If your countertop is made of wood or a material that can safely be drilled into, you can secure the dishwasher to the countertop with the provided brackets.
You can use the provided bracket screws to secure the brackets at the top of the dishwasher to the underside of the wood countertop.
If the countertop is granite, marble, or a material that cannot be drilled into, secure the dishwasher to the cabinet frame with the provided wood screws.
If you’re ordering a new major appliance, Best Buy can haul away your old product for a small charge. When they deliver a new replacement product, they will haul away and recycle one major appliance for $59.99, and if you prefer, they can move your old appliance to another location in your home.
If installation service is not purchased, the existing appliance must be disconnected before it can be hauled away....^Ivan.
A:AnswerHi there! Thank you for your interest in the LG LDPH5554S Dishwasher. Yes, you can start the dishwasher remotely while at work or even set it to start at a later time using the ThinQ® app. To do this, simply enable the Remote Start function on the dishwasher before leaving home. Then, open the ThinQ® app on your smartphone to start or schedule your wash cycle from anywhere.
https://www.lg.com/us/dishwashers/lg-ldph5554s-top-control-dishwasher#pdp_specs
Make sure your dishwasher is connected to Wi-Fi for seamless control. If you need assistance with the setup, please send us a private message on Social Media @LGUSSupport. We’re here to help! —Renzo
A:AnswerHi there. Thank you for asking about the LG 24" Top Control Smart Built-in Dishwasher. We understand your inquiry regarding cycle duration options. Yes, this model typically features a Turbo cycle or Express cycle designed to clean lightly soiled loads in a shorter time frame, and you can often download additional specialized cycles using the LG ThinQ app.
https://www.bestbuy.com/product/lg-24-top-control-smart-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-pro-and-46db-black-stainless-steel/J7G56588GW
For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
A:AnswerHi there! Thank you for your inquiry about the LG LDTH5554S Dishwasher. We understand you're looking for information about installation and take-away costs for TotalTech members.
For specific details regarding the installation and take-away costs, we recommend reaching out directly to Best Buy. As TotalTech members, you may be eligible for exclusive savings and benefits. Best Buy’s appliance experts can assist with delivery, installation, protection plans, and hauling away your old appliance.
You can find more information on their services here: Best Buy Appliance Services.
(Appliance Delivery, Installation & Repair Services - https://www.bestbuy.com/site/services/appliance-services/pcmcat255100050002.c?id=pcmcat255100050002
If you need further assistance, feel free to send us a private message on @LGUSSupport on social media, and we’ll be happy to help you out!
We appreciate your interest in our product and look forward to assisting you!
—Renzo