Is this unit supposed to ship with the sound insulation? They forgot it and it’s LOUD. null

Question

JohnB · Accepted Answer

There should be a thick sound insulation blanket over the top and sides of the washer, our washer is unbelievably QUIET-much more quiet than dishwasher we’ve ever owned, including Bosch and Kitchen Aid.

Answered by JohnB 2 years ago

Verified Purchase

turbotax · Answer

Yes, it is supposed too. The installer didn't put ours on I found it in the box and put it on. What a difference it made. Now if the dishes could only dry properly!

RichardF · Answer

Ours came with 2 layers of soundproofing for the bottom front. One white, one gray/black.

kthmiles · Answer

Mine is very loud as well. I'd like to know the answer to this.

LG Digital Customer Care · Answer

Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha

Answered by LG Digital Customer Care 3 years ago

“Is this unit supposed to ship with the sound insulation? They forgot it and it’s LOUD.”

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