“Does this fridge need a special waterline kit to work? It’s not cooling AT ALL”

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• No. We bought a 25' water line kit because we needed more than the 6' supplied. No problem

  Answered by NormB 1 year ago

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• Hi, please check this troubleshooting link https://www.lg.com/us/support/help-library/cooling-issues-refrigerator-CT10000021-1429710713371#:~:text=Try%20unplugging%20the%20unit%20or,will%20require%20a%20repair%20service., if not resolved, Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. ^Vanessa

  Answered by LG Digital Customer Care 2 years ago

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