A:AnswerHello there! Thank you for reaching out and sharing your experience with your LG TV model 27LQ625S-PU. The issue you're describing could be related to several factors, such as the power supply, internal components, or connectivity. Here are a few troubleshooting steps you can try: https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865#:~:text=Check%20the%20power%20outlet,Repair%20page%20to%20schedule%20service. -Junel
A:AnswerThank you for reaching us regarding LG Smart TV. Yes, the LG 27LQ625S-PU TV is wall mountable. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-27LQ625S-PU.AUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
A:AnswerHello. We appreciate your inquiry. When it comes to the warranty for an open box item, there are specific units that still come with a warranty even if they are open box. The availability of warranty would vary based on the place of purchase. We recommend verifying this information before making a purchase to ensure clarity. If you have any more questions, feel free to reach out to us via direct message @LGUSSupport on Facebook or X.^Con
A:AnswerThank you for your interest in the LG Smart TV. The LG 27LQ625S-PU does not support the next-generation ATSC 3.0 system. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-27LQ625S-PU.AUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
A:AnswerHello, Bruce! Thank you for your inquiry. Yes, you can download the HDHomeRun app on your LG 27LQ625S-PU TV. To install this application, you can visit the following links for detailed instructions: https://www.lg.com/us/support/help-library/lg-tv-how-to-installdelete-apps-on-my-lg-smart-tv-CT10000018-20153096004539 or https://www.lg.com/us/support/help-library/lg-tv-how-to-download-smart-apps-CT10000018-20153174119431 These resources will provide you with the necessary guidance to successfully install the HDHomeRun app on your LG TV, allowing you to enjoy a wide range of movies and TV shows. We hope this helps! -Shae
A:AnswerHello there, thank you for your question regarding the 27LQ625S-PU TV. This model is designed with a built-in stand for tabletop use, but it is also wall-mountable. The base may appear wider for stability, ensuring the TV is securely positioned when placed on a table. If you plan to mount it on the wall, make sure to use a compatible VESA mount to ensure a proper fit. If you have any further questions or need assistance with installation options, please send us a private message on Social Media @LGUSSupport. We’re here to help!
—Avril
A:AnswerThank you for reaching us regarding LG Smart TV. The LG 27LQ625S-PU does not have a dedicated headphone jack for wired headsets. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-27LQ625S-PU.AUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
A:AnswerThank you for your interest in the LG Monitor (27LQ625S-PU) model. It is common for electronic devices, including TVs, to come with a protective film on the screen that needs to be removed. If issue persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
A:AnswerThank you for reaching us regarding LG Smart TV with webOS. Yes, the LG 27LQ625S-PU is wall mountable. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-27LQ625S-PU.AUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
A:AnswerHello there, Joy. Thank you for your question about the 27LQ625S-PU TV. Yes, this model comes with a remote control included in the package, allowing you to easily navigate through the menu and access your favorite features. If you have any further questions or need assistance, please feel free to send us a private message on social media @LGUSSupport, and our team will be happy to help. We appreciate your time! —Avril
A:AnswerNot sure if this will fully answer you question. I have a firestick plugged into HDMI 1 when I switch it to that port it powers on the firestick. I have a Android tv box pugged into HDMI 2. When I power on the tv the Android box turns on and the TV asks me if I want to switch to this port. Have not tried to program either device further with factory remote.
A:AnswerTheirs is a “hidden” answer to this. Before the geek squad tech left after installing on wall, I had them to program the tv to always used the Roku remote to turn on/off the tv. Don’t remember which remote they used to do this. I think it was the KG remote
