Questions & Answers
- Model:
- 27LQ600S-WU
- |
- SKU:
- 6506776
Q: QuestionDoes this TV have HDMI ports? ...need to connect to my Direct TV receivers.
Asked by Anonymous.
- A:Answer Yes has two ports
Answered by MarileeL
Q: QuestionDoes this TV support the Alexa voice assistant? I saw alexa references in Q&A but could not confirm via the user manual.
Asked by BobB.
- A:Answer The LG 27" Class LED Full HD Smart webOS TV with Countertop Design (2022), Model # 27LQ600S-WU does not support Alexa Voice Assistant...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionIs there any kind of screensaver or gallery/slideshow mode for this TV? The product shots on here seem to show the TV displaying artwork, but I can't find a way to do that.
Asked by Indianapolis.
- A:Answer Hello there! Thank you for sharing your experience with us. We understand your inquiry about the LG 27LQ600S-WU’s ability to display artwork when idle. This model doesn’t have a dedicated “screensaver” mode like some TVs, but you can still enjoy a slideshow of your favorite images using the built-in apps: Troubleshooting Step: Via USB Media Share Copy your JPEG/PNG images onto a USB flash drive (in a single folder). Insert the USB drive into the monitor’s USB port. Press Home on your Magic Remote, then go to Media Share > USB > Photos. Highlight the first image and press OK, then press Play to start a slideshow. Via Photo Player App Press Home and open the LG Content Store. Search for Photo Player, install it, and launch the app. Browse to your USB or network‐shared images and select Slideshow within the app. If you don’t see Photo Player, ensure your firmware is up to date by navigating to Settings > All Settings > Support > Software Update, then retry. https://www.lg.com/us/monitors/lg-27lq600s-w-ips-monitor#pdp_specs If you’d like further assistance or to explore any other display features, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to help you. We appreciate your patience. —Renzo
Answered by LG Digital Customer Care

Q: Questionworked for 2 weeks from delivery date,12-31-25. We were then gone til last week 4-8 and worked for a week, now nothing. Tried EVERYTHING. Called help line and they are sending a new cord (won't even turn on with the power button on the back) Thoughts?
Asked by JoanB.
- A:Answer We regret to read about the issues that you are experiencing with the LG 27" Class LED Full HD Smart webOS TV with Countertop Design (2022), Model # 27LQ600S-WU not turning. The TV will have to be inspected to determine why it will not turn on, but it is quite possible that it could have been damaged by a power surge. Even if the TV is off, if it is still plugged into the outlet when the power returns, a power surge, also known as a voltage spike, which is a sudden and brief increase in electrical voltage that flows through the wiring in your home, can happen for several reasons, including lightning strikes, issues in the electrical grid, or the switching on and off of high-power devices. Voltage spikes can last from a fraction of a second to a few seconds and often carry significantly higher voltage than what your TV is designed to handle. This surge of excess voltage can overwhelm your TV’s internal components, potentially leading to significant damage. The TV's internal circuitry, power supply, and microprocessors are vulnerable to these voltage spikes. Excessive power can short-circuit or even burn out these components...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionDo I need a Roku or Fire Stick with my LG 27" Class LED Full HD Smart webOS tv with countertop design. I cannot find the Spectum App. And if I do need one of these, can I still use the TV remote, or would I have to use their remote?
Asked by KelleyB.
- A:Answer Hi there. Thank you for sharing your experience with us. We understand your situation regarding the compatibility of your LG 27LQ600S-WU Smart TV and the Spectrum App availability. Based on LG official resources, your LG Smart TV is designed to provide a comprehensive streaming experience through its built-in webOS platform, which allows you to download many popular streaming apps from the LG Content Store. We understand that not finding the Spectrum App might be a concern. One step we recommend is to verify that your TV’s software is up-to-date by checking for any available system updates and refreshing the Content Store. This helps ensure that you have access to the latest apps and improvements. If the Spectrum App is not appearing after checking for updates, another troubleshooting step is to clear the app cache or re-launch the LG Content Store on your TV. These actions often help in resolving any minor software glitches that could affect app availability. Should these steps not resolve the issue, it might be that the app is not currently supported or available on your model's webOS platform. Regarding your question about using a Roku or Fire Stick, these external streaming devices can be used if you want access to a broader range of apps, including Spectrum. In most cases, once an external device is connected, you can still use your LG TV remote if the devices are set up to support HDMI-CEC features—this allows for a unified control experience. However, for the most tailored assistance, we’d be happy to review the specifics of your unit and the software version it’s running. https://www.lg.com/us/monitors/lg-27lq600s-w-ips-monitor#pdp_specs Please send us a private message on Social Media @LGUSSupport so our team can further explore your streaming options and help guide you through any additional troubleshooting steps. We appreciate your patience and are committed to ensuring you get the most from your TV. —Renzo
Answered by LG Digital Customer Care

Q: QuestionKeep getting a box w/message, "No signal (1) please check the power of external devices & cable connection status (2) Press the TV/inputs button on your remote to change to another input..Seems to happen due to cable turned off on dhmi cable. how to stop
Asked by Rocky.
- A:Answer Hi there, Rocky. Thank you for reaching out! We understand your situation with the "No signal" message and the HDMI cable issue. It sounds like the HDMI connection might not be properly secure or is being disrupted when the cable turns off. As a first step, we recommend double-checking that both ends of your HDMI cable are securely connected to the monitor and external device. If possible, try a different HDMI cable to rule out any issues with the cable itself. You may also want to ensure that the correct input source is selected on your monitor by pressing the "Input" button on the remote to switch between available sources. https://www.lg.com/us/monitors/lg-27lq600s-w-ips-monitor#pdp_specs If the issue persists, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience, and we’re here to help! —Renzo
Answered by LG Digital Customer Care

Q: Questionwhat is the measurement (Height) of the stand, need to know if it would fit under a cabinet
Asked by Eddie.
- A:Answer It will fit under standard height kitchen cabinets nicely.
Answered by JohnR
Q: Questioncan this tv attach to a bracket that is attached to the wall?
Asked by tv.
- A:Answer Yes - many wall mounts come with a variety of adapters - the back is curved so it will need spacer adapters
Answered by Lawrencecw
Q: QuestionI'd like to buy LG - 27" Class LED Full HD Smart webOS TV with Countertop Design (2022) at Morse Rd, Columbus. I'm planning to visit Comlumbus on March 13, so can I purchase it online today, and visit Morse Rd on March 13 to pick up the TV?
Asked by Edward.
- A:Answer Hello, Edward. You will need to call your specific Best Buy store at Morse Rd., in Columbus to ask about stock availability for the LG 27" Class LED Full HD Smart webOS TV with Countertop Design (2022), Model # 27LQ600S-WU. Best Buy Customer Support cannot provide stock availability for specific Best Buy stores. However, you can check online at BestBuy.com or visit a Best Buy store near you to see if a product is available. When you check BestBuy.com online, in the top right corner of the page next to the cart icon it will show the store you are visiting when you open the page. You can click on that store to open a page that shows the address and operating hours of the store. If that is not the Morse Rd store, click on 'Find another Store', enter the store's ZIP code in the appropriate field, and click update. You will be redirected to the Morse Rd store where you will find their contact telephone number to call if you want to speak to a customer support representative at that store or enter the model number for the TV in the 'What can we help you find today' field and it will show if the TV is available...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionAbout buying LG TV model 27LQ600S-WU at Morse Rd on March 12 by walking in. Will it be available for immediate purchase? Do you have plenty of stock left? What is the max supported capacity for USB and external drives on this model?
Asked by Edward.
- A:Answer Hello, Edward. On the Best Buy site, you can set the Best Buy on Morse Rd as your local store to check for the most accurate stock availability for the LG - 27" Class LED Full HD Smart webOS TV with Countertop Design (2022), Model # 27LQ600S-WU. The maximum supported capacity for a USB and external drive for the TV is the same as for other TVs and we recommend using a storage device with a capacity of 32 GB for the USB memory and 2 TB or less for the USB hard disk...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionLove the TV, but the remote is a terrible mess of 47 (!) small buttons. Does anybody know if one of the more modern and simplistic remotes from the LG StandbyME series will work with this TV for basic functions such as navigating apps and volume/power?
Asked by Turbomission.
- A:Answer Hi there, thank you for your question! We understand your desire for a more streamlined and user-friendly remote for your LG 27LQ600S-WU IPS Monitor. While the LG StandbyME series remotes are designed for use with specific LG TVs and may offer a simpler interface, they might not be fully compatible with the LG 27LQ600S-WU monitor. The 27LQ600S-WU monitor typically uses a standard remote that comes with the unit. For basic functions such as navigating apps and controlling volume and power, you can use the remote that is provided, though we understand it may feel cluttered with its many buttons. As a potential troubleshooting step, you could try using a universal remote that supports LG devices, or a Bluetooth-compatible remote that may work with this monitor if it allows for such connectivity. https://www.lg.com/us/monitors/lg-27lq600s-w-ips-monitor#pdp_specs We understand your situation and are here to help! Please send us a private message on Social Media @LGUSSupport, and our team will be happy to provide further assistance or alternative suggestions. We appreciate your patience! —Renzo
Answered by LG Digital Customer Care

Q: QuestionDoes countertop design mean that it will just sit on a counter top without a stand?
Asked by Anonymous.
- A:Answer Yes it sits on a counter top also could hang it up.
Answered by MikeP
Q: QuestionWhat is the furthest distance that the remote will work from the TV?
Asked by Ronald.
- A:Answer Hi there, Ronald. The remote control for the LG 27LQ600S-WU typically works within a range of approximately 16 to 32 feet (5 to 10 meters) in an unobstructed line of sight. Performance may vary depending on environmental factors like interference from other devices or obstacles between the remote and the monitor. If you experience any issues, we recommend ensuring there are no obstructions and replacing the batteries if needed. https://www.lg.com/us/monitors/lg-27lq600s-w-ips-monitor#pdp_specs If you need further assistance, please send us a private message on Social Media @LGUSSupport, and we'll be happy to help! —Renzo
Answered by LG Digital Customer Care

Q: Questionwhat is the height of the smallest LG TV in stock at your El Camino store?
Asked by Viewer.
- A:Answer Hi there! Thank you for your inquiry about the smallest LG TV available at our El Camino store. LG's smallest current TV model is the 42-inch Class LG OLED evo AI C4 4K Smart TV (Model: OLED42C4PUA). The dimensions of this model are approximately 36.7 inches in width and 21.1 inches in height without the stand. As for the 27LQ600S-WU, it's important to note that this model is classified as a monitor, not a television. Its dimensions are 24.9 inches in width and 15.7 inches in height with the stand. For the most accurate and up-to-date information on in-store availability, we recommend contacting the El Camino store directly or visiting their website. https://www.lg.com/us/monitors/lg-27lq600s-w-ips-monitor#pdp_specs If you have any further questions or need additional assistance, please feel free to send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care

Q: QuestionCan you confirm that this TV has a digital/optical audio output so I can connect a sound bar to it?
Asked by Anonymous.
- A:Answer Hi there, thank you for your question. We understand you're looking to connect a soundbar to the LG 27LQ600S-WU monitor. Yes, this model does have an optical audio output (also known as TOSLINK), which allows you to connect a soundbar or other external audio systems that support optical input. https://www.lg.com/us/monitors/lg-27lq600s-w-ips-monitor#pdp_specs If you need further assistance with the setup or have additional questions, feel free to send us a private message on Social Media @LGUSSupport, and we’d be happy to help. —Renzo
Answered by LG Digital Customer Care

Q: QuestionHow do you add apps. I tried adding spectrum tv app and could not figure out how to do so. I’ve never encountered an issue with a smart tv not being able to add apps. Any help would be appreciated. Newly purchased.
Asked by C.
- A:Answer Hi there! Thank you for your inquiry about the LG 27LQ600S-WU Smart Monitor. We understand you're having trouble adding the Spectrum TV app and would like guidance. To add apps on your Smart Monitor: Access the LG Content Store: Press the Home/Launcher button on your remote to open the menu. Navigate to the LG Content Store (this is where you can find apps, games, and premium content). Search for the App: Use the search feature in the LG Content Store to look for the Spectrum TV app. If the app is not available, it may not be supported on this monitor model. Alternative Streaming Options: If the Spectrum TV app isn’t supported, consider using an external streaming device (like Roku, Amazon Fire Stick, or Apple TV) to access the app. Connect the device via HDMI and switch the input to access your desired content. https://www.lg.com/us/monitors/lg-27lq600s-w-ips-monitor#pdp_specs If you have any further questions or need more assistance, please send us a private message on Social Media @LGUSSupport. Our team will be happy to assist you! We appreciate your inquiry! —Renzo
Answered by LG Digital Customer Care

Q: QuestionCan you instal YouTube TV on this model?
Asked by MayorDusty.
- A:Answer Yes, quickly and easily.
Answered by MaureenD
Q: QuestionDoes this tv have Bluetooth?
Asked by Anonymous.
- A:Answer Yes. I've connected it to my airpods when watching something different than what's in the other room.
Answered by WillK
Q: QuestionCan I aim the remote on a sensor on the TV? I don't have bluetooth or any internet device. Just would use TV to watch broadcast TV. I'd be dependent on a sensor on the TV to use the remote. Thank you.
Asked by Joey.
- A:Answer Hi there, Joey. Thank you for your question about the LG 27LQ600S-W Full HD IPS LED TV Monitor. Yes, you can definitely aim the remote at the infrared sensor on the TV to control it. Since the TV includes a standard infrared remote control, it doesn’t require Bluetooth or internet connectivity to function. You’ll be able to use the remote to operate the TV and watch broadcast TV without any issues. https://www.lg.com/us/monitors/lg-27lq600s-w-ips-monitor#pdp_specs If you need further assistance, feel free to send us a private message on Social Media @LGUSSupport. We’re happy to help! —Renzo
Answered by LG Digital Customer Care

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