“Own the SP8YA & LG C1. Both controlled with Fire Cube TV remote. When I turn them on I see opt/HDMI on the soundbar. After about 20 seconds the SP8YA switches to eARC and the screen on the C1 goes black for a good 3 seconds. How to fix this? Disruptive!”
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Make sure u are connecting eARC on TV to eARC on sounbar then go into TV settings and follow prompt to ensure when CEC turns on TV and soundbar also use cinema volume option and not game unless gaming weird but anytime i switch from cinema to game my screen goes black briefly then all is good very common gripe amongst C1 and G1 telies
Sorry, there was a problem. Please try again later.Go to settings in fire tv/ fire stick and select device control. There’s a few options to customize that should resolve the aggravation. I’ve been there too and I hope this helps
Sorry, there was a problem. Please try again later.Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
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