“I just bought LG - 32" Class - LED - 720p - Smart - HDTV. On the remote when I want to change a channel (up or down) it does not work. The volume button (up or down) works. I can only use my xfinity remote to change the channels?? why?- pls help.”
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It sounds like the remote has not been programmed to your television provider. We would be happy to look into this further with you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
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