My fridge just turned 2 years old and it started leaking from the bottom. This is damaging the floor. How do I fix this and is it under warranty. null

Question

anlgowner · Accepted Answer

During the defrost cycle, condensate is directed to a pan from which it evaporates. Check for things like the drain hole being plugged or iced over, or the drain tube being disloged.

LG Digital Customer Care · Answer

Thank you for reaching us regarding LG Refrigerator. Here are some simple steps to address issues with your LG LRDCS2603S refrigerator:

1. Check for Common Problems:

• Drain Pan: Make sure the drain pan is correctly positioned and not cracked.

• Defrost Drain: Look for clogs in the defrost drain (usually at the back of the fridge or bottom of the freezer) and clear them.

• Door Seals: Check that the door seals are clean and undamaged. Poor seals can let in warm air, causing condensation.

• Ice Maker: If your fridge has an ice maker, inspect the water line for leaks or loose connections.

2. Level the Fridge:

• Level the Refrigerator: Ensure your fridge is level. An unlevel fridge can cause drainage issues and leaks.

The warranty for your LG LRDCS2603S refrigerator includes:

1-Year Limited Warranty:

• Parts and Labor: Covers defects in materials and workmanship for one year from the purchase date.

5-Year Limited Warranty:

• Compressor: Covers the compressor for five years, addressing common compressor issues.

Additional Coverage:

• Sealed System: The sealed system (compressor, evaporator, condenser, and tubing) also typically has a five-year warranty.

You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LRDCS2603S.ASTCNA0. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

“My fridge just turned 2 years old and it started leaking from the bottom. This is damaging the floor. How do I fix this and is it under warranty.”

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