A:AnswerHi there, Susan. Thank you for sharing your experience with us. We understand your inquiry regarding the LG Counter-Depth MAX 20.8 Cu. Ft. French Door Smart Refrigerator (LF21G6200S). Best Buy typically offers a haul-away and recycling service for old refrigerators for a fee when you purchase a replacement unit and select a delivery option. We recommend confirming the specific service availability and any preparation requirements with Best Buy at the time of your purchase.
https://www.bestbuy.com/product/lg-counter-depth-max-20-8-cu-ft-french-door-smart-refrigerator-with-ice-stainless-steel/JJ8VPZQS5W
For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
A:AnswerHas to connect to a water source. My old fridge had water, so I had the Plumming in place, they bring new hose and connect. May need a plummer if water isn’t already in place.
A:AnswerHello there! Thank you for your inquiry about the LF21G6200S refrigerator. We understand how convenient a water dispenser can be. This model does not feature a water dispenser inside the unit; however, it does come with an ice maker that produces ice for your beverages. If you have any further questions or need assistance with other features, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help you. We appreciate your interest in our products! —Avril
A:AnswerHi there! Thank you for bringing up this great question about the LF21G6200S refrigerator. To clarify, the correct measurements are as follows: Depth with Handle is 31 1/4", Depth without Handle is 28 3/4", and Depth without Door is 24 13/16". We hope this clears up the confusion. If you need further assistance, please feel free to send us a private message on Social Media @LGUSSupport. We’re here to help! Thank you for choosing LG!
—Avril
A:AnswerHi there, Sandy. Thank you for your question. We understand you’re asking why there aren’t any pictures of the inside of the LG Counter-Depth Max 20.8 Cu. Ft. French Door Smart Refrigerator (Model: LF21G6200S). If the product page doesn’t showcase the interior, we’d be happy to provide a picture of the inside for you. Please send us a private message on Social Media @LGUSSupport, and our team will gladly assist you with that!
https://www.bestbuy.com/site/lg-counter-depth-max-20-8-cu-ft-french-door-smart-refrigerator-with-ice-printproof-stainless-steel/6553178.p?skuId=6553178
—Renzo
A:AnswerNo water inside. I didn’t want that, for1 thing it takes up more room. Plus my faucet water is cold. I wanted ice and love the ice maker, roomy tray, larder size ice than I have seen in other fridges.
A:AnswerYes they are. i have about 5 magnets in use at all times.
Make sure you have removed the thin clear packing wrap from the doors. hard to see but they are there.
A:AnswerWe do not have instructions for changing the LED lighting for the freezer compartment in the ENERGY STAR® Qualified LG Counter-Depth MAX™ 20.8 Cu. Ft. French Door Smart Refrigerator with Ice - PrintProof™ Stainless Steel, Model # LF21G6200S.
The lighting will have to be changed by a qualified, authorized service technician...^Ivan.
A:AnswerHello there, Bob. Thank you for sharing your inquiry regarding your LG LF21G6200S. We understand your situation and are happy to help clarify the door open chime feature. This refrigerator is equipped with a door alarm designed to remind you to close the doors for optimal performance and freshness. Based on our official guidelines, this feature is intended as a safety reminder and, in many models, it may not offer a full deactivation option. However, some settings might allow you to adjust the volume or duration of the chime.
As a troubleshooting step, we recommend checking your unit's control panel or the user manual to see if there is an option available to adjust or mute the door alarm chime. Often, these settings can be found within the alarm or notification section of the control menu. Verifying these settings can help you tailor the feature to better suit your needs while still maintaining the benefits of the safety reminder.
https://www.lg.com/us/refrigerators/lg-lf21g6200s-french-3-door-refrigerator#pdp_specs
For further assistance or if you have any difficulty navigating these settings, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. We appreciate your patience and are here to support you every step of the way.
—Renzo