“The ice is not dropping from tray and loud knocking happens”
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Hi there, Deb! Thanks for reaching out about the LG Refrigerator (LRFLC2706S). It sounds like the ice not dropping from the tray along with a loud knocking noise may indicate that the ice maker is having trouble completing its harvest cycle. If your LG icemaker isn’t dropping ice, it’s often due to a jammed tray, a frozen dispenser chute, or the need for a quick system reset. For a reset step: • You can press and hold the small square reset button located on the bottom of the icemaker for about 3 seconds to initiate a harvest cycle. For more information, you can refer on this link: https://www.lg.com/us/support/help-library/tray-will-not-turn-upright--20150384450661. Additionally, you can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-36-in-counter-depth-max-26-5-cu-ft-french-door-smart-refrigerator-with-internal-water-dispenser-stainless-steel/JJ8VPZ69ZV. If you need further assistance, feel free to email us at [email protected]. – Avril
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