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  • QuestionIs this tv covered by my Geek Squad membership, even though it is sold by Beech Camera?

    Asked by JimL.

    • Answer Geek Squad Protection Plans specifically cover items bought from Best Buy. They generally do not cover TVs purchased from third-party retailers like Beach Camera, as protection typically applies to items bought at Best Buy. If you have My Best Buy Total™, Geek Squad can perform installations, unboxings, or wall-mounting for TVs bought elsewhere, though it may not cover repair parts. If the TV breaks, Geek Squad can provide diagnostic services, but it will be a paid service rather than a covered claim. For the best service, it is recommended to contact Best Buy directly to confirm if they can add a protection plan to your specific device, which sometimes requires bringing the item into a store...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhy do the specs say the height with the stand is 26" and the height withOUT the stand is also 26" when the stand is 6.7" And what is the width--measured left to right--of the TV?

    Asked by CeeKay.

    • Answer The measurement of 6.7" in the specifications for the LG - 42" C5 Series OLED evo 4K UHD Smart TV (2025) + 26-Month Extended Warranty Protection Plan Bundle, Model # OLED42C5PUA, is not the height; it is the stand's depth, as listed in Best Buy's specifications. The TV has a width of 36.7", a height of 22.7" with the stand and 21.3" without the stand. The listed height of 26" is for the carton that the TV comes in. The stand has a width of 28.3"...^Ivan.

      Answered by LG Digital Customer Care