“We cannot get cox cable to work. We hooked it up to the HDMI in the back. It's not a standard digital cable box, it's one of those little converter boxes they give you for basic cable, but it was just working on our previous tv before we switched them.”

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• Need to use 4K Cables by Rocketfish, Plus 4K Surge Protector, Must Use 4K HDMI Cable for this TV!!! 4K will help give you the Best Quality for Viewing your TV!!! You May have to call your cable company to see if They Support 4K Viewing??

  Answered by sheriboopatt 7 years ago

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• It sounds like we'll need to walk through some troubleshooting for your TV. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP

  Answered by LG Digital Customer Care 8 years ago

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