“I have a white line on top and bottom of the screen - how do I get rid of these? I've tried changing the picture but it doesn't seem to help?”

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• Hi, If you see lines on all channels, try changing to a different input (or to an app), to see if the lines appear on those as well. If the lines appear on all inputs, run a picture test. Go to the Picture menu (Settings > Picture). Choose the Picture Test option. Please check this troubleshooting steps https://www.lg.com/us/support/help-library#:~:text=If%20you%20see%20lines%20on,Choose%20the%20Picture%20Test%20option.. ^Vanessa

  Answered by LG Digital Customer Care 3 years ago

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