“The screen keeps glitching and freezing. Sometimes it starts jumping on the menu screen, freezes and won't allow us to do anything. Others it has blacked out areas or it pixels the picture. Is there a fix for this or did we just get a bad TV?”
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Hello there! It sounds like your 43UQ7590PUB TV is having some issues with glitching and freezing. To troubleshoot, ensure all cables are securely connected, check for any software updates in the settings, and consider performing a factory reset if problems persist. If these steps don’t help, it may be best to contact LG Customer Support for further assistance, as your TV may require service. We appreciate your patience as we work to resolve this matter! —Avril
Sorry, there was a problem. Please try again later.Check the TV's firmware/OS level. Getting it updated may solve this problem. If the TV is fully up-to-date, please ensure you have good Wi-Fi coverage. This TV Wi-Fi coverage is rather poor. In my case, I added a Roku Ultra box which dramatically improved this deficiency. TV is a solid performer but as an entry-level offering, it compromises features that are generally addressed with other more expensive offerings from LG.
Sorry, there was a problem. Please try again later.You have a bad tv my tv does not do that at all
Sorry, there was a problem. Please try again later.