Questions & Answers
- Model:
- OLED48C4PUA
- |
- SKU:
- 6578058
Q: QuestionIs this TV backlit, edge lit or full array?
Asked by devr.
- A:Answer No, the LG C4 OLED does not have a full array backlight. OLED (Organic Light Emitting Diode) technology inherently provides its own illumination for each pixel, meaning it doesn't require a separate backlight like traditional LED TVs. Full array local dimming, a feature found in some LED TVs, involves dividing the screen into zones that can be individually dimmed or brightened to enhance contrast, but this is not relevant to OLED technology
Answered by thepit47
Q: QuestionDoes this tv has a pedestal Stand?
Asked by Skip.
- A:Answer Yes, the 48" does. Not sure about the smaller one.
Answered by thepit47
Q: QuestionI am looking at the 48" version of the C4 but I have a question before buying one. I have read that the 42 and 48 inch versions do not have the OLED evo brightness enhancement that the larger versions have. How bright can the 48" C4 get vs larger C4?
Asked by DonnG.
- A:Answer Hello! Thanks for your question about the LG 48" C4 OLED TV. While all C4 series models are branded with OLED evo technology, the 42" and 48" versions do not feature the same brightness enhancement (peak brightness) levels as the larger 55" and up C4 models. This is due to panel size and design differences. Brightness Comparison: The 48" C4 achieves excellent OLED evo picture quality with high contrast and vibrant colors, but its peak brightness is somewhat lower than the larger models (55" and above), which benefit from an enhanced panel structure allowing higher peak brightness levels. Exact nits numbers aren’t officially published by LG, but we suggest that the 48" peaks around 600-700 nits in HDR mode, while larger C4 models can reach closer to 800-900 nits or more. Despite this, the 48" C4 delivers stunning HDR performance and all the other benefits of OLED evo like improved color accuracy, better screen uniformity, and enhanced processing with the α9 Gen7 AI processor. https://www.bestbuy.com/site/lg-48-class-c4-series-oled-evo-4k-uhd-smart-webos-tv-2024/6578058.p?skuId=6578058 If you want the absolute brightest HDR picture in the C4 lineup, larger models offer a bit more punch, but the 48" remains excellent for most living room and gaming setups. If you want, feel free to message us privately @LGUSSupport for any more details or help picking the perfect model for your needs. —Renzo
Answered by LG Digital Customer Care

Q: QuestionHow much does it cost to replacce screne 48 inch oled
Asked by LarryB.
- A:Answer The OLED screen on the LG 48" Class C4 Series OLED evo 4K UHD Smart webOS TV (2024), Model # OLED48C4PUA consists of several layers, and depending on what needs to be replaced, a qualified service technician will have to inspect the unit to determine what needs to be replaced and give you a diagnostic fee for the cost to replace the screen...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionCan the TV swivel/piovot on the stand, i.e., can the tv screen position be changed while resting on a table
Asked by Anonymous.
- A:Answer The stand does not swivel or pivot.
Answered by TomW
Q: QuestionHow do I prevent this TV from burning in static images?
Asked by Joe.
- A:Answer Hello there, Joe. Thank you for sharing your inquiry about preventing static image burn-in on your OLED48C4PUA TV. We understand your situation and appreciate your focus on protecting your display for long-lasting, high-quality viewing. LG’s OLED technology is designed with several built-in features to help minimize the risk of burn-in. Your TV includes functions such as pixel shifting, automatic screen savers, and logo detection that work to periodically move static elements and reduce image retention. As a troubleshooting step, we recommend enabling the screen shift or logo detection settings in your TV’s menu, which will help disperse static images. Additionally, consider setting a sleep timer or turning off the TV when not in use, and avoid leaving static images (like channel logos or paused content) on the screen for extended periods. It’s also beneficial to keep the TV’s firmware up to date to ensure you’re benefiting from the latest enhancements in burn-in prevention. For further guidance or if you need additional support on adjusting these settings, please send us a private message on Social Media @LGUSSupport. Our team is here to work with you to explore all available solutions and ensure your viewing experience remains optimal. https://www.lg.com/us/tvs/lg-oled48c4pua-oled-4k-tv#pdp_specs We appreciate your patience and look forward to assisting you further. —Renzo
Answered by LG Digital Customer Care

Q: QuestionWill this screen “burn in” images that are left on the screen for long periods?
Asked by Joe.
- A:Answer Hi there, Joe. Thank you for your interest in the LG OLED48C4PUA. Like all OLED TVs, it’s possible for image retention to occur if static images are left on the screen for extended periods. However, this model includes advanced features like Screen Shift, Logo Luminance Adjustment, and Pixel Refresher to help prevent image retention and maintain optimal picture quality. For the best experience, we recommend varying content and using these built-in features regularly. https://www.lg.com/us/tvs/lg-oled48c4pua-oled-4k-tv#pdp_specs If you need more details, feel free to send us a private message @LGUSSupport. We’re here to help! —Renzo
Answered by LG Digital Customer Care

Q: QuestionPlease clarify earlier answer to question about Hulu and other streaming services availability. Does this model in fact include Hulu, Disney, MLB Network, Peacock, and all the other popular, standard streaming channels? Don't send me to a manual.
Asked by zelda.
- A:Answer Hi there, Zelda. Thank you for sharing your inquiry with us. We understand your situation and appreciate your interest in the streaming services available on your LG OLED48C4PUA. This model is powered by webOS, which gives you access to a wide array of streaming apps and LG Channels—allowing you to browse over 300 free channels and enjoy popular content from a variety of providers. To clarify, the LG OLED48C4PUA comes with access to many standard streaming services such as Hulu and Disney+, among others like Netflix, Max, YouTube, Prime Video, ESPN, Apple TV, Sling TV, and more. While some channels like MLB Network and Peacock might not be pre-installed on every unit, they are typically available for download from the LG Content Store. In most regions, you should be able to find and add these apps if they are supported in your area. As a troubleshooting step, if you’re not seeing a particular app (like MLB Network or Peacock) on your home screen, we recommend checking that your TV’s software is updated to the latest version. An update can often add new channels and improve app availability. Additionally, ensure that your LG account is set up and that your internet connection is stable to receive the full range of streaming options. https://www.lg.com/us/tvs/lg-oled48c4pua-oled-4k-tv#pdp_specs If you need further assistance or have additional questions about your streaming options, please send us a private message on Social Media @LGUSSupport. Our team is more than happy to explore possible solutions with you. —Renzo
Answered by LG Digital Customer Care

Q: QuestionCan this TV access YouTube TV without a Roku stick?
Asked by LGOwner.
- A:Answer Yes, the LG OLED48C4PUA can access YouTube TV directly without a Roku stick. This 2024 model Smart TV comes with built-in streaming capabilities and supports YouTube TV through its webOS platform. -Charles
Answered by LG Digital Customer Care

Q: QuestionWhat is the warrantee for the tv?
Asked by Steve.
- A:Answer Hi there, Steve. Thank you for reaching out! We understand you're inquiring about the warranty for the LG OLED48C4PUA 4K OLED TV. The warranty coverage for this model is as follows: Labor: 1 year Parts: 1 year This warranty ensures that you’re covered for any defects or issues that may arise with the TV during the first year of ownership. LG WARRANTY: https://www.lg.com/us/support/warranty-information#cusCode=OLED48C4PUA.AUS&cat=CT10000018&salCode=CT30017664&sufCode=undefined If you need any further details or have additional questions, please feel free to send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you. We appreciate your patience! —Renzo
Answered by LG Digital Customer Care

Q: QuestionDoes this tv support VRR(Variable Refresh Rate) in gaming?
Asked by Anonymous.
- A:Answer Yes
Answered by Watch
Q: QuestionHow do I start my free 3months of Apple TV+?
Asked by Mxxx.
- A:Answer Hi there, Molly. Thank you for your question about activating your 3-month free Apple TV+ subscription with your new LG OLED48C4PUA! We’re excited for you to enjoy this exclusive offer. Here's how you can get started: Check Eligibility: Ensure your TV is connected to the internet and updated to the latest software version. This promotion is valid for both new and existing LG Smart TVs that support the Apple TV app. Open the Apple TV App: Navigate to the Apple TV app on your LG OLED48C4PUA. If you don't see the app, you can download it from the LG Content Store. Sign In or Create an Apple ID: Open the app and either sign in with your existing Apple ID or create a new one if you don’t have an account yet. Redeem the Offer: After signing in, you should see an option to activate your 3-month free trial. Follow the on-screen instructions to complete the process. Start Watching: Enjoy access to Apple TV+ content, including original shows, movies, and more! 3 Month Apple TV Subscription with LG TV | LG USA - https://www.lg.com/us/promotions/apple-tv-deal If you encounter any issues during activation or need assistance, feel free to send us a private message on Social Media @LGUSSupport, and our team will be happy to assist further. —Renzo
Answered by LG Digital Customer Care

Q: QuestionHow do you measure TV sizes? Is it length or width or diagonal?
Asked by bird.
- A:Answer Diagonal.
Answered by TedP
Q: QuestionWe want to buy a 48 in. LG OLED C4 Smart TV and have it shipped to our home. We have a GEEK SQUAD membership from previous purchases (exp date 9/14/25) Can someone come to our home to help with the installation? Is this service covered by the GEEK SQUAD-
Asked by Mickey.
- A:Answer Hello there, Mickey. Thank you for your question about the LG OLED48C4PUA TV! It’s great to hear you’re interested in purchasing this model. Since you have a Geek Squad membership, we recommend reaching out directly to Geek Squad or the retailer where you plan to make your purchase to confirm if your membership covers installation services for the TV. They can provide details on the installation process and schedule a technician if needed. You may contact Best Buy's Customer service 1 (888) 237-8289. If you have any other questions or need assistance, please feel free to send us a private message on Social Media @LGUSSupport. We’re here to help! —Avril
Answered by LG Digital Customer Care

Q: QuestionIs there a stand in the box?
Asked by Anonymous.
- A:Answer Yes and easy to put together
Answered by JH0808
Q: QuestionCan you please send to Plant store in San Jose please ?
Asked by Lee.
- A:Answer Hi there, Lee. Thank you for reaching out! We understand you're asking about sending your LG OLED48C4PUA TV to a plant store in San Jose. We are unable to directly process shipping requests to specific locations through this platform. To proceed, we recommend reaching out to your local retailer or the LG Customer Support Team through @LGUSSupport on social media for assistance with any delivery or store inquiries. We appreciate your patience! —Renzo
Answered by LG Digital Customer Care

Q: Questiondoes this tv have speakers? is this tv compatible with Mac or do you need an additional device?
Asked by Anonymous.
- A:Answer Hello there! Thank you for your question about the OLED48C4PUA TV. Yes, this model is equipped with built-in speakers, providing a rich audio experience. Regarding compatibility with a Mac, the TV supports HDMI connections, so you can easily connect your Mac directly to the TV using an HDMI cable. No additional device is necessary for this connection. If you have any further questions or need assistance with setup, please feel free to send us a private message on Social Media @LGUSSupport. We're here to help, and we appreciate your patience! —Avril
Answered by LG Digital Customer Care

Q: QuestionWhat does AI do on this TV?
Asked by Anonymous.
- A:Answer Hello there. Thank you for reaching out! The AI features on the OLED48C4PUA enhance your viewing experience in several ways. AI Picture Pro and AI Sound Pro automatically adjust the picture and sound settings based on the content you're watching, ensuring optimal quality. Additionally, AI Brightness Control adjusts screen brightness to match the lighting conditions in your room. If you'd like more information or have additional questions, please send us a private message on social media @LGUSSupport, and we'd be happy to assist further. We appreciate your inquiry! —Avril
Answered by LG Digital Customer Care

Q: QuestionWhy is there no art gallery app?
Asked by RJHall.
- A:Answer Hi there! The LG OLED48C4PUA may not have a dedicated art gallery app pre-installed because the availability of specific apps can vary depending on the model and software version. However, you can often find similar functionality through other apps available on the LG Content Store or by using external devices to display art. If you need help finding or setting up an app, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you. We appreciate your interest in personalizing your viewing experience. —Renzo
Answered by LG Digital Customer Care

Q: QuestionHaving trouble operating the magic remote got to the turn it on and I went to English language and it said next and I hit the magic wheel and nothing happens. Can’t go any further than that so I’m stuck and step one.
Asked by GerryS.
- A:Answer Thank you for reaching us regarding LG Smart webOS TV. It sounds like you're having trouble setting up your LG OLED48C4PUA TV with the Magic Remote. Here are some simple steps to help fix the issue: 1. Check the batteries: Make sure the Magic Remote has fresh batteries and they are installed correctly. Weak batteries can cause the remote to not respond. 2. Re-register the remote: To re-register the Magic Remote, press and hold the Guide button until a message appears saying it's re-registered with the TV. 3. Clear line of sight: Ensure there are no objects blocking the TV’s infrared receiver. Point the remote directly at the TV when using it. 4. Restart the TV: Unplug the TV, wait a few minutes, then plug it back in and turn it on. This can fix software issues. 5. Check for interference: Make sure there are no Wi-Fi routers or other devices too close to the TV, as they can interfere with the remote's signal. 6. Use TV buttons: If possible, try using the buttons on the TV to navigate through the setup. This can help you see if the problem is with the remote or the TV. 7. Deregister and re-register: If the remote is still not working, press and hold the Home and Back buttons together for 5 seconds to deregister it. Then, press the OK button to re-register the remote with the TV. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-OLED48C4PUA.AUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

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