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The size and type of cookware will influence the settings needed for the best cooking results. Be sure to follow the recommendations for using proper cookware. Cookware should have flat bottoms that make good contact with the entire surface heating element. Check for flatness by placing a ruler across the bottom of the cookware. The ruler should touch the cookware across the entire bottom, with no gaps. Cookware recommendations: • Flat bottom and straight sides • Heavy-gauge pans • Pan sizes that match the amount of food to be prepared and the size of the surface element • Weight of handle does not tilt pan. Pan is well balanced • Tight-fitting lids • Flat bottom woks Cookware should not: • have a curved or warped bottom. • be smaller or larger than the surface burner. • have a heavy handle that tilts the pan. • be a wok with a ring stand. • have loose or broken handles. • have loose-fitting lids. If you have additional concerns or questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
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