Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Questions & Answers

$2,349.99
Save $1,450
The comparable value is $3,799.99
Page Showing 41-60 of 72 questions
  • QuestionWhat is the amperage draw for this stove. I know I need a 110v outlet, but does the air fryer and stove draw 15 amps? 20 amps? 30 amps?

    Asked by ZDS0024.

    • Answer Best Buy's answer to my question is way off. I went directly to the LG site, which says this double oven GAS range requires a 110v outlet with a max draw of 8.5 amps. THE ELECTRIC VERSION REQUIRES 240V.

      Answered by Dennis

  • QuestionI purchased an LG black stainless steel over 8 years ago. We are having issues with the black stainless wearing off showing silver underneath. Has the black stainless application changed? I hate to pay extra for black stainless steel that wears off.

    Asked by Anonymous.

    • Answer Thank you for your interest in the LG 6.9 cu. ft. Smart Gas Double Oven Slide-in Range with InstaView®, ProBake® Convection, Air Fry, and Air Sous Vide (LTGL6937D) model. It's important to note that the black stainless steel finish is achieved through a special coating process designed to provide a sleek and modern appearance. Over time and with use, any finish, including black stainless steel, can be subject to wear. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LTGL6937D.BBDELGA. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhat are the total BTU’s for this? And what size gas line is needed?

    Asked by LJ.

    • Answer Thank you for your interest in the LG 6.9 cu. ft. Smart Gas Double Oven Slide-in Range with InstaView®, ProBake® Convection, Air Fry, and Air Sous Vide (LTGL6937D) model. The LG LTGL6937D 6.9 cu. ft. Double Oven Gas Slide-In Range has a BTU rating of 64,100 and needs a 1/2" NPT (or 3/4" NPT for LP gas conversion) gas line connection. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LTGL6937D.BBDELGA. ^Cris

      Answered by LG Digital Customer Care

  • QuestionDoes this come with an LP Conversion Kit? Or do I need to purchase separately?

    Asked by LJ.

    • Answer Thank you for your interest in the LG 6.9 cu. ft. Smart Gas Double Oven Slide-in Range with InstaView®, ProBake® Convection, Air Fry, and Air Sous Vide (LTGL6937D) model. Yes, the LG LTGL6937D range comes with an LP Conversion Kit included. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LTGL6937D.BBDELGA. ^Cris

      Answered by LG Digital Customer Care

  • QuestionDoes this come with an LP conversion kit? Or do I need to order separate?

    Asked by LJ.

    • Answer Thank you for your interest in the LG 6.9 cu. ft. Smart Gas Double Oven Slide-in Range with InstaView®, ProBake® Convection, Air Fry, and Air Sous Vide (LTGL6937D) model. Yes, the LG LTGL6937D range comes with an LP Conversion Kit included. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LTGL6937D.BBDELGA. ^Cris

      Answered by LG Digital Customer Care

  • QuestionTried chat and could not get an answer. For the top oven I have a Dutch oven I use all the time. How much height from the rack can this take, need to know in inches if my dutch oven will fit. No display models in our area.

    Asked by Tim.

    • Answer Hello there! Thank you for sharing your experience with us. We understand your inquiry regarding the LG - 6.9 Cu. Ft. Smart Slide-In Double Oven Gas True Convection Range. https://www.bestbuy.com/product/lg-6-9-cu-ft-smart-slide-in-double-oven-gas-true-convection-range-with-easyclean-and-instaview-stainless-steel/J7G56587HF The upper oven has a height of approximately 9.2 inches. We recommend checking your Dutch oven’s total height with the lid handle to ensure a comfortable fit on the lowest rack position. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • Questiondoes this model have downdraft ventilation

    Asked by pete.

    • Answer No, the LG 6.9 cu. ft. Slide-In Double Oven Gas True Convection Range with EasyClean and InstaView in Stainless Steel does not have downdraft ventilation.

      Answered by LG Digital Customer Care

  • QuestionIs the griddle removable and is there a grate underneath it that can be used for a pot? Or can the middle only be used for the griddle?

    Asked by Jess.

    • Answer It is removable and I use it for a small pot all the time

      Answered by Anonymous

  • Questiondoes this require a vent

    Asked by 0226.

    • Answer Like most gas ranges in the U.S., the LG 6.9 cu. ft. Smart Gas Double Oven Slide-in Range with InstaView®, ProBake® Convection, Air Fry, and Air Sous Vide, Model # LTGL6937F does not require venting in a well ventilated kitchen. It vents to the inside, but venting any gas range to the outside of your home helps to evacuate harmful cooking fumes, reduce cooking odors, and improve your health and safety. Opening windows and doors helps, but a range hood will provide the best ventilation. There’s no national code for gas venting in the United States. Generally, in the U.S., you don’t have to vent a residential gas range to the outside. But it is recommend that you buy a range hood to vent contaminants from your gas range to outside your home. It will dramatically improve your indoor air quality and reduce the risk of long-term respiratory problems, especially for people with with asthma or other similar pre-existing conditions. If you live in California, California requires ventilation of 100 CFM or more, or at least 5 air exchanges per hour. This applies to new residential areas, remodeled homes, or additions of 1,000 square feet or more...^Ivan

      Answered by LG Digital Customer Care

  • QuestionWhere is gas connection in back????

    Asked by Bob.

    • Answer Hi there, Bob. We understand your inquiry regarding the gas connection for your LG Smart Slide-In Double Oven Gas Range. The gas inlet is located on the lower right-hand side of the back of the unit when you are facing the rear. https://www.bestbuy.com/product/lg-6-9-cu-ft-smart-slide-in-double-oven-gas-true-convection-range-with-easyclean-and-instaview-stainless-steel/J7G56587HF For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this oven be lit when the power is out? I know most new ovens have an inverter that requires electricity for gas to flow but nothing in the user manual states anything about that. Anyone that actually has this oven that can test it or know?

    Asked by Branden.

    • Answer Hey, Branden! You should not try to light the Bake and the Broil burners on the LG LG - 6.9 Cu. Ft. Slide-In Double Oven Gas True Convection Range with EasyClean and InstaView - Stainless Steel during a power outage. The range has an electrical ignition system and cannot be used without power. However, in case of a power failure, you can light the gas surface burners on your range with a match. Surface burners in use when an electrical power failure occurs will continue to operate normally. Use extreme caution when lighting burners with a match. It can cause burns and other damage. ~Rita

      Answered by LG Digital Customer Care

  • QuestionCan you cook convection in both the top and bottom ovens at the same times with different tempatures?

    Asked by NDA.

    • Answer Hey! For the LG 6.9cu.ft. Slide-In Double Oven Gas True Convection Range with EasyClean and InstaView can bake at different temperatures in the upper and lower oven at the same time. The lower oven can also be used as a convection oven and the upper oven can be used as a broiler. ~Jai.

      Answered by LG Digital Customer Care

  • QuestionDo the knobs have light which lits up when turned on?

    Asked by Pastelrainbow.

    • Answer Hello there. We understand your inquiry regarding the features of your LG 6.9 Cu. Ft. Smart Slide-In Double Oven Gas Range. While this premium Stainless Steel model features our convenient InstaView technology and a sleek slide-in design, the control knobs themselves do not include integrated LED backlighting. However, the range is designed with a clear, easy-to-read display and a physical indicator on each knob to help you verify the settings and ensure the burners are in the correct position. We want to ensure that your cooking experience is both safe and intuitive as you enjoy the versatility of your double oven. https://www.bestbuy.com/product/lg-6-9-cu-ft-smart-slide-in-double-oven-gas-true-convection-range-with-easyclean-and-instaview-stainless-steel/J7G56587HF For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • Questiondoes this range come with a griddle. I thought I was getting one and I did not receive

    Asked by roseanne.

    • Answer Hi there Roseanne! Thanks for reaching out. Yes this model does come with a griddle. If you didn't receive one we recommend you contacting our LG Support team via Facebook or Twitter. Send them a private message a agent will be happy to hear from you. If you do not have either platform you can always call our Customer Service at (800)243-0000. Thank you. `Jai.

      Answered by LG Digital Customer Care

  • QuestionDoes this range require a exhaust hood?

    Asked by Range.

    • Answer Hello there. We understand your inquiry regarding the ventilation requirements for the LG Smart Slide-In Double Oven Gas Range. While most local building codes do not strictly require an exhaust hood for residential gas ranges, we highly recommend installing one or using an over-the-range microwave with a vent to properly manage heat, moisture, and cooking odors. https://www.bestbuy.com/product/lg-6-9-cu-ft-smart-slide-in-double-oven-gas-true-convection-range-with-easyclean-and-instaview-black-stainless-steel/J7G565876F For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes it come with a air fry basket? Is the cleaning mode a high heat cleaning? Model number says it has a proofer for bread. How does it function?

    Asked by Connie.

    • Answer Hi there. We understand your inquiry regarding the features of your LG Smart Slide-In Double Oven Gas Range. To answer your questions directly: this model does not include a physical air fry basket, though one can be purchased separately. The EasyClean feature is a low-heat, 10-minute cycle designed for light soils; however, this unit also includes a traditional High Heat Self-Clean mode for heavier buildup. For the Proof function, it maintains a low, consistent temperature to help yeast dough rise efficiently. You can activate this by selecting the "Proof" setting on the oven control panel. https://www.bestbuy.com/product/lg-6-9-cu-ft-smart-slide-in-double-oven-gas-true-convection-range-with-easyclean-and-instaview-stainless-steel/J7G56587HF We want to ensure you get the most out of your range. For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this come with a Proofer and can you use the steam feature while baking Breads?

    Asked by ChefSteve.

    • Answer No, model LTGL6937F range does not come with a Proofer. Moreover, the steam bake feature would be ideal for baking breads, however, model range LTGL6937F does not have this feature. ^Chris

      Answered by LG Digital Customer Care

  • QuestionWhat are the knobs made of on this LG double oven gas range? Metal or plastic?

    Asked by Jantz.

    • Answer Hey there, Jantz! This LG - 6.9 Cu. Ft. Slide-In Double Oven Gas's knobs are made of metal with a stainless steel finish! Here from LG. ~Anthony

      Answered by LG Digital Customer Care

  • Questiondoes this range need a vent hood?

    Asked by Anonymous.

    • Answer Yes as would any range.

      Answered by DennisK

  • Questioncan you send me a link to purchase a sliding rack for the upper oven

    Asked by jason.

    • Answer Hello there. Please reach out to our Parts distributors: Eastern Time Zone: C.E. Sundberg Company (800-621-9190) www.sundbergamerica.com Mar-Cone Appliance Parts Company (866-678-9132) http://marcone.com/ Central Time Zone: Dey Appliance Parts Service (800-397-1339) www.deydistributing.com Encompass Supply Chain (855-371-0084) www.encompass.com ^Vanessa

      Answered by LG Digital Customer Care