“For this tv the IR receiver in the tv seems to be not working, the remote does not work unless it is writhing 6 inches of the tv. Is this a common thing? Is there any way to fix?”
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Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the remote control connectivity of your 75UT7590PUA. To answer your question, this behavior is not typical, and we can certainly help you troubleshoot. Please ensure that the batteries are replaced with a fresh pair of alkaline batteries, as weak power often causes reduced range. Additionally, check that there are no obstructions, such as a soundbar, blocking the TV's IR receiver (located at the bottom center of the screen). You may also try unplugging the TV for 60 seconds to perform a soft reset. https://www.bestbuy.com/product/lg-75-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZH8XJ If you have any further questions or if the issue persists, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
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