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Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the installation services you may have purchased for the 86UA7700PUA television. As an LG Social Media Ambassador, we primarily handle product inquiries and technical support. Since your unit, the 86UA7700PUA, was purchased from an authorized retailer like Best Buy, the specifics of what is included with the installation service are determined by that retailer or the third-party service provider they use, as LG does not directly provide in-home installation for this product. To get a detailed list of what your installation package covers, we recommend reaching out directly to the company where you scheduled or purchased the installation service. https://www.bestbuy.com/product/lg-86-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRCL If you have any further questions about the features or functionality of your 86UA7700PUA television, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
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