“lg -8 external usb double layer dvd----hooked into my computer and installed the disc that came with it, but it will not boot up. help”

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• Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

  Answered by LG Digital Customer Care 5 years ago

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• Not knowing what operating system you have the best advice I can give you is to search for the latest drivers for you system . You may also try the add device program for new a device. If it does not find the device try the troubleshooting program that will come up if it don't find the device. Last step; return the player and get a new one. I have not had any problems with this DVD player/writer.

  Answered by radmeter 6 years ago

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