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We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette
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Sorry, there was a problem. Please try again later.I don't know about your particular situation as it seems to be highly specialized to my way of thinking. Have you asked the Geek Squad at your Best Buy store nearby? They would know better than I.
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