“I bought this drive for my new laptop, but the drive couldn't recognized the DVD disc. Should I download a specific software or not. I used different disc to watch a movie and still the same problem. Thank you!”

1-2 of 2 Answers

• That doesn't sound right, please give us a call at 1-800-243-0000 when you are with the unit so we can help out. ^AC

  Answered by LG Digital Customer Care 7 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• You need dvd playing software to watch dvd movies. Power dvd is a popular one, but expensive. If you use make mkv or handbrake, both free, you can rip the dvd and play it from the hard drive without needing the disc.

  Answered by Nate 7 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.