I bought this drive for my new laptop, but the drive couldn't recognized the DVD disc. Should I download a specific software or not. I used different disc to watch a movie and still the same problem.
Thank you! null

Question

I bought this drive for my new laptop, but the drive couldn't recognized the DVD disc. Should I download a specific software or not. I used different disc to watch a movie and still the same problem.
Thank you! null

LG Digital Customer Care · Accepted Answer

That doesn't sound right, please give us a call at 1-800-243-0000 when you are with the unit so we can help out. ^AC

Nate · Answer

You need dvd playing software to watch dvd movies. Power dvd is a popular one, but expensive. If you use make mkv or handbrake, both free, you can rip the dvd and play it from the hard drive without needing the disc.

Answered by Nate 7 years ago

Verified Purchase

“I bought this drive for my new laptop, but the drive couldn't recognized the DVD disc. Should I download a specific software or not. I used different disc to watch a movie and still the same problem. Thank you!”

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