A:AnswerThe LG Slim Portable DVD Writer DVD Disc Playback & DVD M-DISC™ Support, Model # SP80NB80 will read and write to M-DISC™. The M-DISC™uses a patent rock-like recording surface instead of organic dye to etch your data onto a disc. The M-DISC has been tested and proven to outlast standard DVDs currently on the market...^IFV
A:AnswerTry opening up your file folder to see if your cd player is loading. If you don't see it, you may need to go online to download the drivers to open your cd player files. The techs at Best Buy can walk you through the process. If you can open up the cd player file folder, you may see a file called AUTORUN. You double click on that.
A:AnswerPlease contact our Support Center again at (800) 243-0000 and ask to speak to the tech that you spoke to for further assistance with the LG 8x External USB Double-Layer DVD±RW/CD-RW Drive, Model # SP80NB80...^IFV
A:AnswerThe LG - 8x External USB Double-Layer DVD±RW/CD-RW Drive - Black, MOdel # SP80NB80 is listed as being compatible with the Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP, and Mac OS X (v.10.7.5 or higher) Operating Systems. ^CP