A:AnswerPlease reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
A:AnswerWe regreta to read that your LG 2.0 cu. ft. NeoChef™ Countertop Microwave with Smart Inverter and EasyClean®, Model # LMC2075ST quit heating and sincerely apologize for any inconvenience. The microwave oven will have to be inspected to determine why it is not heating and it may require a repair service. You can visit our site at https://www.lg.com/us/support/find-service-center to find an LG Authorized Service Center that you can make arrangements with to have it inspected and repaired. You can also contact our Customer Support Center at (800) 243-0000. After a brief period of online-only service scheduling, the LG Customer Interactive Center is again taking inbound calls and providing call-back support. As we work to respond to your inquiry as soon as possible, we appreciate your patience while we take car of our customers during this challenging time. As always, thank you for choosing LG! ...^IFV
A:AnswerNo, sorry, it does not have the turntable on/off option. When we researched before purchasing this one, if we found any that had that option, they were either much larger or more expensive (but I honestly can't remember if any still have that option). I empathize with not having this option in the new microwaves; I will miss it.