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Hi there! Thank you for sharing your experience with us. We understand your inquiry regarding the LG STUDIO 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave. To ensure the Air Fry function works correctly, please make sure you are using the provided Air Fry tray and that there is sufficient clearance around the food for air circulation. https://www.bestbuy.com/product/lg-studio-1-7-cu-ft-convection-over-the-range-smart-microwave-with-air-fry-stainless-steel/JJ8VPZ9H7T For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Sorry, there was a problem. Please try again later.Ours works great! Did you purchase warranty
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