“I can't get the drawer to open on this unit.The green light comes on but still won't open. Also, nothing shows up on my computer to activate this.”
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Hi there, Ammon. Thank you for reaching out! We understand that you're having trouble with the drawer not opening on your LG GH24NSB0 Internal DVD Drive, even though the green light is on and nothing shows up on your computer. Here are a few steps to help troubleshoot this issue: Manual Eject Since the drawer isn't opening automatically, try to manually eject the tray by inserting a paperclip into the small manual eject hole near the drive's front. This should release the tray. Check Connections Ensure the SATA connection between the DVD drive and your computer is secure. If you have access to another SATA cable, try swapping it out. Update Drivers If the drive isn't showing up on your computer, make sure your drivers are up to date. Go to the Device Manager on your computer, locate the DVD drive, and check for any error messages. You may need to update or reinstall the drivers for the drive to appear. Power Cycle Your Computer Try restarting your computer after the drive is properly connected. Sometimes a simple restart can resolve detection issues. https://www.lg.com/us/burners-drives/lg-gh24nsb0-internal-dvd-drive#pdp_specs If the issue persists, please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further. We appreciate your patience! —Renzo
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