“I purchased 2 of these monitors for daily work use with a display port. I continue to experience dimming every few minues, then the picture goes back to normal. I have tried every possible setting. Are these defective? Please assist.”
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Hi there, Anthony. Thank you for sharing your experience with us. We understand your inquiry regarding the dimming issue you are experiencing with your LG 27GS60QC-B monitors. This behavior is often related to the Smart Energy Saving feature or Digital Fine Contrast settings. To address this, please press the joystick button to open the main menu, select [Settings], navigate to [General], find [SMART ENERGY SAVING], and select [Off] to deactivate the function. LG Monitor - Brightness Levels Changing Automatically - https://www.lg.com/us/support/help-library/lg-monitor-brightness-levels-changing-automatically--20153231419459 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
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