“Is there a way to stop the auto shutoff? I need the monitor to stay on for long duration and I disabled it on the menu but it keeps powering off?”

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• I am able to continually use mine.

  Answered by ScottH17 3 years ago

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• Hi, Please check this link https://www.lg.com/de/microsites/losungen/audio-video/settings-lg-monitor. If the issue still not resolve, Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Vanessa

  Answered by LG Digital Customer Care 3 years ago

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