“Does the 249.99 include a conversion kit? Why do none of your employees know this answer on the phone?”
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Installer arrived without LP conversion kit. He then lied and said I should have gotten this in the mail. This was delayed a week already because again I was lied to about installers going to training on 1/3/23 and had to move the install to 1/10/23. I then found out it was back ordered. After delivery I was told the conversion kit is back ordered and can possibly be installed on 1/19/23. I paid almost $2000 with install for this. I will NEVER buy anything from Bestbuy again. They will go the way of Circuit City and other big box stores that has horrible customer service. They didn't even off a discount! NEVER AGAIN! I'll pay more instead of using BestBuy. Should be called WorstBuy
Sorry, there was a problem. Please try again later.Pretty much the same thing happened to me. I then had to call Frigidaire and order my own conversion kit. Then when Best Buy came back out again to install the employees didn’t know how to do it and told me to call someone else. My husband figured it out when they left with no problem at all and did it himself. I will never use Best Buy again.
Sorry, there was a problem. Please try again later.it does not they suck never again Bestbuy
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