A:AnswerHello, thank you for your question. The Lively Flip phone has voice dialing with Amazon Alexa available to make calls. If you need assistance with setting up Alexa please call our Customer Service at 1-800-733-6632 between 5am and 7pm Pacific time.
A:AnswerThank you for your interest in our products and services. The Lively Flip does not hold a specific number of contacts. The Lively Flip has approximately 10GB of available storage that is used up between items such as photos, texts, and contacts.
A:AnswerThank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month, for the Lively Flip, and can be viewed on our website, www.greatcall.com.
A:AnswerSee the "Overview" for more info. " Plans start as low as $14.99/month with no long-term contracts or cancellation fees. To activate your phone go in-store or call GreatCall at 1-800-650-4930 (7 a.m.-8p.m. CT)."
A:AnswerGreat question! To delete a text message please follow these steps.
1.From the maim menu select text message
2. Select text history
3.Select a contact or number and press OK
your conversation with the person
4.Select DELETE and press OK
the phone will confirm you want to delete the message again and press OK
For more details on the Jitterbug Flip2, please visit the Support page of our website.
A:AnswerGreat question! Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most reliable wireless network. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively offers a variety of plans so you can choose the one that works best for you.
A:AnswerHi Kathy, great question! Yes, you have the ability to disable Alexa. Please follow these steps, from the Main Menu scroll down to Settings and press the “OK” button. Select Amazon Alexa and press the “OK” button. Select “Disable Alexa” and press “OK”, then confirm this action by pressing “OK”. For additional support please call our Customer Service at 1-800-733-6632, between 5 a.m. and 7 p.m. Pacific Standard Time, seven days a week.
A:AnswerAll software updates are periodically done over the air. We advice all our customer to make sure the phones are on at night as that is when software updates are scheduled to be completed. We are able to push software updates for further assistance please contact Customer Service at 1-800-733-6632 Mon-Fri from 6am-6pm Pacific time.
A:AnswerTo check your minutes from your Lively Flip phone, you will scroll to Device Info. You can also view your usage by logging into your MyGreatCall.com account and by calling Customer Service.
