A:AnswerYou many have to change the party chat settings on your PlayStation so that it knows to use the G733 Headset mic. If not, please contact PlayStation for more assistance.
A:AnswerMake sure every purchase you make to give your phone number so next time you go they will look up your transactions and be able to reprint a recipe for you and do the exchange
A:AnswerThey’re very comfortable. I wear them with glasses for 4+ hours at a time and don’t have any pain around my ears or the top of my head. I don’t feel like my head is being crushed when wearing them. They are flexible, durable, and not overly heavy feeling. They’re on the tightest setting since I have a small head, the clamping force is perfect, no pain. Hope this helps!
A:AnswerHello, although the 3D tempest audio feature was optimized for the 3D Pulse headset from Sony, the G733 are still compatible with that audio feature. Have a great day.
A:AnswerHello Leo. I'm sorry your headset was missing the USB receiver. Please call Logitech Customer Support and we can get you taken care of: 866-632-5644
A:AnswerHi Miller, Unfortunately, the G733 will not connect and work with XBox---so sorry that you were given bad information. Logitech's G935 are a great wireless option that will work with XBox as well as Astro's A20's. Here's a link for you to check out the G935: https://www.logitechg.com/en-us/products/gaming-audio/g935-wireless-7-1-surround-sound-lightsync-gaming-headset.981-000742.html. And here's a link for you to check out Astro's A20: https://www.astrogaming.com/en-us/products/headsets/xbox/a20-gen-2.939-001882.html.
A:AnswerHello, the headset is a plug and play, but we do recommend installing our G Hub software to the get the most customization and features out of your headset.
A:AnswerHi Khai! You can use the cable with your G733 but in order for sound to come through, you'll have to use the dongle as well. Otherwise you'll just be wearing your headset while it's charging and that kind of defeats the purpose of getting a wireless headset ;). Hope that helps!