A:AnswerHello. The G733 wireless uses our lag-free Lightspeed technology. It sounds like you're getting a delay because the headset is going to sleep, and when you answer the call, it takes a few seconds to wake up and connect. The G733 does not experience this and has crystal clear audio.
A:AnswerHello, the G733 will not be in your bluetooth settings as it does not use bluetooth for connectivity. Once the USB dongle is plugged in, it should auto detect your headset if it is on and charged. Please download our Logitech G Hub software to verify your connection is working,
A:AnswerYes, you have to enable it through the Logitech G Hub app under the headset's settings.
It only seems to be present on windows though, as I've tried on Mac OS, but the surround sound option is not there despite downloading the latest mac g hub version.
A:AnswerHi Mio, The G733 uses the LIGHTSPEED receiver only. If you've lost the LIGHTSPEED receiver that came with your G733, you need to contact Logitech support in order to get a replacment. Here is a link you can use: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393&pID=b73d5a45-e7a6-11ea-a3ae-399727cfb703.
A:AnswerHello Shyden, The advanced features of the G733 require Logitech G HUB software, which you can download for free using this link: https://support.logi.com/hc/en-us/articles/360053540233-Download-Stub-G733.
A:AnswerI bought a lighting to USB camera adapter and it works fine except for phone calls. Perhaps you can do the same if you have a USB-c to camera adapter.
A:AnswerHello LKLO90! That is correct, the G733 LIGHTSPEED Wireless DTS Headphone:X v2.0 Over-the-Ear Gaming Headset is only compatible with the PC, PS4 & PS5, and the Nintendo Switch (for game sound only), but it is not compatible with any Xbox consoles. Most PC headsets connecting via USB will have a similar compatibility (PC, Playstation and Nintendo Switch), unless the headset is designed for the Xbox first. A good example of this would be the Astro A20 Wireless Headset (or the Astro A50's), there is a version designed for Xbox consoles and the PC, and another version designed for Playstation consoles and the PC. But the Playstation version won't work for the Xbox, and vice versa.
A:AnswerHello TW! The G733 LIGHTSPEED Wireless DTS Headphones:X v2.0 Gaming Headset USB dongle isn't something sold separately unfortunately, but I would try contacting Logitech's customer support, as sometimes they have access to a wider range of parts than what's available on their website: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393&pID=b73d5a45-e7a6-11ea-a3ae-399727cfb703
A:AnswerTry checking the Logitech website for the model specs and instruction manual. I think I read somewhere that it does but I can't confirm. It does have replaceable cushions and that fabric lining.
A:AnswerHello. You can control the lighting on the G733 using our GHub software. It can be downloaded for free here: https://www.logitechg.com/en-us/innovation/g-hub.html
