“My M325 lasted 5 months and now is not working. The Logitech support site is the worst I have ever seen! And it DOES NOT tell you how to return the product even though it is under warranty! I would NEVER buy another Logitech product!”
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Return it to the store you purchased it.
Sorry, there was a problem. Please try again later.I've been buying Logitech for over 15 years. I've never had an issue with their products. Sorry you've had a bad experience. I searched your product and found this: http://support.logitech.com/en_us/product/wireless-mouse-m325 There is a help button towards the bottom that takes you to this link: http://www.logitech.com/en-us/contact I recommend registering with their site if you haven't already, and hopefully you registered the product itself. That makes access to their customer support easier as well. Again, I hope you find resolution. I own at least 10 Logitech products and have never had a product fail. Good luck.
Sorry, there was a problem. Please try again later.You are going about this all wrong, you contact Best Buy first and then you contact Logitech and they will gladly help you as long as you do it properly.
Sorry, there was a problem. Please try again later.Check for dust around the sensor. I use canned air to spray in all openings of the mouse to dislodge dust partilcles that can cause intermittent operation.
Sorry, there was a problem. Please try again later.Usually the problem can be associated with the battery or the settings. The computer may have lost they software associated with the mouse. I would first reset the computer with the usb out and plug back in then go to the settings and see if you see it connected. If not change the batteries and see if it works. If you purchased it at Best Buy they usually will replace it to keep you happy but speak with the store manager. He/she would rather lkeep your business and have you tell friends how they worked with you.
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