Questions & Answers

Q: QuestionWhere do the batteries go on the keyboard? /where is the compartment?

Asked 6 years ago by Scott.

• A:Answer The gray bar on the top pops off with a bit of pressure.

  Answered 5 years ago by LeeLVerified Purchase

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Q: QuestionI just purchased this combo set, and was wondering if the mouse could be used with multiple monitors (a laptop connected to a larger monitor)? Will the mouse transition across the 2 monitors?

Asked 6 years ago by ACARR.

• A:Answer Yes it crosses over all monitors. I think you asked this question twice.

  Answered 6 years ago by CDGWI

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Q: QuestionDoes this set come with batteries? What should I order for back ups?

Asked 6 years ago by Jasmine1.

• A:Answer Yes it does come with batteries already installed inside the keyboard. Just pull the tab and it's active. Funny thing is, the mouse does not need batteries. It just has an on/off switch. But good news, the keyboard has a secret compartment where the logi brand logo is, and that's where the batteries are and the USB dongle storage is, and you can store pens/extra batteries as well

  Answered 6 years ago by rxpcgalVerified Purchase

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Q: QuestionDoes the connection use Bluetooth?

Asked 11 months ago by Danby.

• A:Answer No, MK470 SLIM COMBO works only with available USB port on Windows® 7, 8, 10 or later and ChromeOS.

  Answered 11 months ago by Logitech

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Q: QuestionCan I use a different logitech mouse with this keyboard?

Asked 1 year ago by Mason.

• A:Answer It's the same USB receiver for both the mouse and keyboard. However, you can definitely use a different mouse. You would just need to plug in that mouse's own USB receiver to separately connect it. This mouse has an on/off switch on the bottom, so you can turn it off to prevent two mice from connecting to your computer. You wouldn't be able to use this mouse with another computer though since it doesn't have its own USB receiver.

  Answered 1 year ago by skigirl88

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Q: QuestionThe mouse does not track very well no matter what surface I put it on or what setting I have the mouse in. Also the keyboard just shuts down and takes about 30 seconds to wake back up. Why?

Asked 3 years ago by bizclas.

• A:Answer I use mine all day long and it never did that.

  Answered 2 years ago by AliB

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Q: QuestionMy keyboard keeps going to sleep. I touch keys but it does not wake up? What buttons do this specifically? I need help.

Asked 5 years ago by Mem.

• A:Answer Hello. It sounds like your keyboard needs new batteries. It takes 2x AAA batteries and you can change them by sliding up the top plastic piece. You can find the Support Page for the MK470 here: https://support.logi.com/hc/en-us/articles/360026084174-Getting-Started-MK470-Slim-Wireless-Keyboard-and-Mouse-Combo

  Answered 5 years ago by Logitech

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Q: QuestionDoes this work with a computer running BT 2.1 +EDR?

Asked 5 years ago by Anonymous.

• A:Answer Hello, the MK470 does not use BT for connection, instead it uses a USB dongle that creates a wireless connection for the mouse and keyboard.

  Answered 5 years ago by Logitech

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Q: Questiondoes this work with a chromebook?

Asked 5 years ago by jjpl.

• A:Answer I don't have a chrome book. The device is Bluetooth connected

  Answered 5 years ago by geosynclineVerified Purchase

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Q: QuestionCould I use this keyboard with the iPad Pro?

Asked 6 years ago by Anonymous.

• A:Answer No, unfortunately this keyboard and mouse combo uses a USB receiver to connect.

  Answered 6 years ago by Logitech

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Q: QuestionWill the MK470 USB recognize a Logitech mouse other than the one that comes with the keyboard? I have an M325 that I'd like to use instead.

Asked 6 years ago by Hydro5.

• A:Answer I bought an M325 Mouse at Best Buy at the same time as the keyboard because it fit my small hands. It works fine with the keyboard.

  Answered 5 years ago by TechnicalSalesManagerVerified Purchase

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Q: QuestionIs this compatible with the Logitech unifying USB receiver?

Asked 5 years ago by carak.

• A:Answer I have not been able to connect it through the unifying receiver.

  Answered 5 years ago by PasadenaBob

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Q: QuestionCan I buy another logitech mouse to work with the Logi keyboard?

Asked 5 years ago by Joan.

• A:Answer Do I need a unifying receiver if I'm just replacing the current mouse with a replacement? The mouse that it came with is malfunctioning, so I want to order a new one - will it work with the current receiver? I do not want to occupy the last USB slot nor do I want a portable USB port.

  Answered 3 years ago by Nick

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Q: QuestionI lost the USB nano receiver, will the Logitech C-U0007 Unifying Receiver function with the MK470?

Asked 5 years ago by Chels.

• A:Answer Hello Chelis, unfortunately the MK470 is not compatible with our Unifying Receiver. I apologize for the inconvenience, but looks like you'll have to get a new MK470 combo. Hope you have a great day.

  Answered 5 years ago by Logitech

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Q: QuestionHi. I purchased the MK470 keyboard and i was wondering can i not skip a song or pause or up and down volume without having to click on FN button at same time

Asked 1 year ago by Charby.

This question was asked about the related product: Logitech - MK470 Full-size Wireless Scissor Keyboard and Mouse Bundle for Windows with Quiet clicks - Rose

• A:Answer Yes, you should be able too.

  Answered 8 months ago by NancyPVerified Purchase

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Q: QuestionI have just purchased the Logi K470 keyboard and would like to know how you screen print. I have seen some answers but none of them seem to work. Any help would be appreciated.

Asked 3 years ago by Lozza.

• A:Answer Function plus F12 and you'll screen print.

  Answered 3 years ago by StephenSVerified Purchase

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Q: QuestionHello. Does anyone know if the Logitech MK 470 keyboard has a PRINT SCREEN key?

Asked 5 years ago by Anonymous.

• A:Answer I don’t recall mine having a print screen button but you can use Windows Button+shift+s

  Answered 5 years ago by TheConsumerVerified Purchase

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