Questions & Answers

Q: QuestionThe G733 IM TIRED OF because you can ONLY adjust the headband and not the ear length (shorter or longer). are these ones length adjustable and if so , is there video proof?

Asked 1 year ago by Spence.

This question was asked about the related product: Logitech - PRO X 2 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PC, PS5, PS4, Nintendo Switch - Magenta

• A:Answer The G PRO X 2 LIGHTSPEED Wireless Gaming Headset does not have adjustable earpads. However, you can adjust the headband to fit your head size.

  Answered 1 year ago by Logitech

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Q: QuestionIf the dongle stops working or gets lost will I be able to use this via Bluetooth? Thanks

Asked 1 year ago by Neonsensei.

• A:Answer Yes, you can use the Logitech PRO X 2 LIGHTSPEED via Bluetooth if the dongle stops working or gets lost.

  Answered 1 year ago by Logitech

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Q: QuestionHey im planning on buying the gpro X2. One thing im not being able to be sure of is that can I use the G hub software on my PC and customize the EQ to use it on the ps5? Does the EQ settings stay saved?

Asked 1 year ago by Nihan.

This question was asked about the related product: Logitech - PRO X 2 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PC, PS5, PS4, Nintendo Switch - Magenta

• A:Answer The equalizer settings are stored in the G HUB software.

  Answered 1 year ago by Emily

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Q: QuestionHow can you mute this headset by a button, or you can flip it up and it mutes the mic?

Asked 1 year ago by Jesse.

• A:Answer Button on the bottom of the left ear

  Answered 1 year ago by ChrisCVerified Purchase

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Q: QuestionCan you put up the mic to mute this headset?

Asked 1 year ago by Jesse.

• A:Answer No, but you can press a button on the headset to mute the mic.

  Answered 1 year ago by Emily

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Q: Questioncan you use this headset while charging?

Asked 2 years ago by dean.

• A:Answer The battery life is amazing but yes you can use them plugged in.

  Answered 1 year ago by ChrisC

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Q: QuestionDoes it have Game-Chat mix function and "Advanced EQ" in G HUB yet?

Asked 2 years ago by Riek.

• A:Answer Not to my knowledge

  Answered 1 year ago by h4rm5w4y2187Verified Purchase

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Q: QuestionHow many ears fit in this headset?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Logitech - PRO X 2 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PC, PS5, PS4, Nintendo Switch - Magenta

• A:Answer Hey! Play comfortably at any angle, with a rotating durable hinge and soft memory foam earpads—available in leatherette or breathable velour. PRO X 2 LIGHTSPEED achieves the perfect balance of comfort and strength with durable aluminum materials and a steel frame.

  Answered 2 years ago by Logitech

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Q: QuestionDoes this support Dolby Atmos? No alternatives, I use software that exclusively works with Atmos and no other 3D audio alternatives.

Asked 2 years ago by Jumballi.

• A:Answer The Logitech audio driver/G Hub disables all the Windows spatial sound (Atmos/DTS/Sonic). This is a years old issue they haven't fixed. The DTS:X in G Hub sounds terrible & also seems to be broken. Only the Front Left/Front Right virtual speakers output sound. And even though it's supposedly a DTS:X headset it still doesn't work with the DTS Sound Unbound app. Headset hardware is great but the software/firmware is atrocious.

  Answered 2 years ago by RiekVerified Purchase

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Q: QuestionAre the swivel portion of the headset aluminum as well or is it plastic?

Asked 2 years ago by Vince.

• A:Answer The ear pieces swivel around an aluminum shaft. It is a very sturdy design; especially when compared to the design of others.

  Answered 2 years ago by NicholasCVerified Purchase

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Q: QuestionWhat is the weight of the headset?

Asked 2 years ago by Gamez.

• A:Answer These were easily the heaviest headset I have used and one of the reasons I returned them.

  Answered 1 year ago by ArtyMcPartyVerified Purchase

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Q: QuestionWhen it will be available for pick up?

Asked 2 years ago by Roqcho.

• A:Answer Hi, thanks for asking. Many Logitech products are in high demand and we're working to meet the increased need as fast as possible. Be sure to check back often as we update with stock daily in some regions!

  Answered 2 years ago by Logitech

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Q: QuestionWhen will this be sold? Did I miss it already?

Asked 4 years ago by EngineerGuy.

This question was asked about the related product: Logitech - G840 Cloth Gaming Mouse Pad with Rubber Base (Extra Large) - K/DA, Black

Q: QuestionDo these have a chat mix type functionality?

Asked 1 year ago by Konflikt3d.

• A:Answer Yes, the Logitech G PRO X 2 LIGHTSPEED headset does have a chat mix functionality.

  Answered 1 year ago by Logitech

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Q: QuestionWork from home in very noisy environment, the microphone blocks all the background noise, I only use it with my iPhone but about 5 minutes into the call I start having a robotic voice both for my client and myself. Firmware updated. Any solutions?

Asked 2 years ago by willliamches.

• A:Answer Hey there! In order to help you effectively, please provide your information to our support team by emailing [email protected]. Name – Email address – Country – Product name – Brief description of the issue –

  Answered 2 years ago by Logitech

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Q: QuestionCan I plug a 3.5mm aux cable into the headset, and than into the 3.5mm port on Xbox one X controller to use these with Xbox? or will that not work? Only want to use them for chat, not full game audio

Asked 2 years ago by will.

• A:Answer Yes you can do that and you can get the turtle beach adapter to customize the headset

  Answered 2 years ago by user727872

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Q: QuestionWill the blue voice mic that could be used on the original logitech g pro x work with this headset?

Asked 2 years ago by Hackmos.

• A:Answer Hello, Hack! The original G Pro X wireless and wired headsets do already have Blue Vo!ce available. To turn on this feature, you will need to go into our G Hub software and go to Microphone and click the box next to Enable Blue Vo!ce. Otherwise, the G Pro X 2's microphone does plug into the older G Pro X. - Maggie from Logitech G

  Answered 2 years ago by Logitech

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Q: Questionis anyone having any connectivity problems? aka disconnecting and connecting repeatedly.... mine has been doing that and ive tried everything ive seen online and nothing seems to be working

Asked 2 years ago by asstronn.

• A:Answer I would check your USB port. Maybe try using it from a different one. Could also be radio interference. Are there any routers or other sources of 2.4ghz RFI nearby?

  Answered 2 years ago by AlexE

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