A:Answer Yes, the treadmill supports Apple Health workouts. You can sync your workout data via the MERACH app on your iPhone or iPad, and it will automatically update to Apple Health.
A:Answer The 180-day trial membership is for the MERACH app. Within the app, some Pro courses require a membership, while other courses are free to use without a membership.
You can download the MERACH app to see which courses are available and start using it right away.
A:Answer This treadmill allows for manual speed adjustments. While there is no specific age requirement, we recommend that children under 12 use it under adult supervision to ensure safety. Please make sure your son is supervised while using the machine.
A:Answer Return & Refund Policy
As an official seller of Merach products, we are committed to providing excellent service and customer satisfaction. Our policy is as follows:
1. Returns
1.1 Items can be returned within 15 days from the date of receipt.
1.2 The item must be in its original condition and packaging to qualify for a return.
1.3 If the item is damaged during shipping, we can offer a partial refund or full refund based on the situation.
2. Refunds
2.1 Refunds will be issued to the original payment method once the returned item is received and inspected.
2.2 The processing time for refunds may vary depending on your payment provider.
3. Warranty
3.1 All products sold by us come with a one-year warranty, which covers manufacturing defects under normal use.
3.2 If you experience any issues with the product within the warranty period, please contact us, and we will assist you with repairs or replacements.
If you need further assistance or have any questions, feel free to reach out.
A:Answer Hello! We sincerely apologize. We currently do not offer in-home installation services. However, 80% of our products come pre-assembled. All you need to do is put them together. You can watch our product assembly videos on YouTube.
