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You can call the 800 GS number and they can look that up for you. I've had to do that before and the GS were very helpful. Good luck!
Sorry, there was a problem. Please try again later.You can get the key on the office account that you created
Sorry, there was a problem. Please try again later.If you have lost your product key, we encourage you to visit this site, and look at the section titled "I lost or damaged my product key:" https://support.office.com/en-us/article/using-product-keys-with-office-12a5763a-d45c-4685-8c95-a44500213759#bkmk_lostkey. Basically, if you have a valid proof of purchase, Microsoft may be able to supply you with a new product key. We hope this helps! Best, Rachel Office Customer Care
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