“I Purchased a apple desktop in May of 2021and bought the Microsoft 365 family and have been trying to download it to my computer and have been unsuccesful up to this point it keeps asking for a password and I can't remember it HELP PLEASE!!!”

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• You’ll need to get new password. Attempt to login then you should be prompted “Forgot password “ at this point it will ask for email address etc...

  Answered by Edwardlewis 3 years ago

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• Same problem here.

  Answered by John 4 years ago

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