Questions & Answers

Q: QuestionWhat region is this for?

Asked 5 years ago by MicrosoftFAQ.

• A:Answer The North American region.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan I install this on multiple computers/devices?

Asked 5 years ago by MicrosoftFAQ.

• A:Answer Yes, you can install it on all your devices. For PCs follow the instructions here: https://aka.ms/AA4rq32 For Chromebook and Android devices follow the instructions here: https://aka.ms/AA4rinm For iPad and iPhone follow the instructions here: https://aka.ms/AA4rinc

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat’s the difference between Microsoft 365 and Office 365?

Asked 5 years ago by MicrosoftFAQ.

• A:Answer Microsoft 365 Personal and Family subscriptions have all the productivity benefits of Office 365 but with a host of new experiences and value. The core Office apps people know, and love are included along with new experiences and value like Microsoft Editor, a robust partner benefit program and more. Over time, we will continue to add more productivity and protection benefits from across Microsoft to Microsoft 365 Personal and Family subscriptions.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI have an HP Notebook, and I'm not sure what to use as office Microsoft, can you help me ?

Asked 5 years ago by lucille.

• A:Answer If you are looking for the right fit we recommend you check out our comparison page here: https://www.microsoft.com/en-us/microsoft-365/compare-all-microsoft-365-products?activetab=tab%3aprimaryr1.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes Best Buy Total Tech support the digital Microsoft 365 personal

Asked 5 years ago by ELTRAIN.

• A:Answer You will need to reach out to Best Buy for an answer to this question.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this windows 10?

Asked 5 years ago by LO.

• A:Answer Yes

  Answered 5 years ago by John

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Q: QuestionDoes the software work without an internet connection?

Asked 5 years ago by Jphilip3732.

• A:Answer Yes, but any changes you make to documents in the cloud will require internet to sync the changes you make.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHow many devices can I install Office 365 Personal on? Previous answer did not tell me. Told me how, but not how many.

Asked 5 years ago by Buddy.

• A:Answer 3

  Answered 2 years ago by BullDog4LifeVerified Purchase

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Q: QuestionI purchased Office 365 Personal, but never received any code to activate my account.

Asked 5 years ago by Steve.

• A:Answer You should be able to find the code in your Best Buy digital library.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes it work on Surface Pro?

Asked 5 years ago by Liftqueen.

• A:Answer Yes, it does.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes this software work with the iPad Pro tablet which has Apple iPad OS or just Mac OS?

Asked 5 years ago by LionHeartNYC.

• A:Answer It can work with the iPad but you should follow the steps outlined in our help page here: https://aka.ms/AA4rinc.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this something you have to purchase? Like what is it

Asked 5 years ago by 365.

• A:Answer If you want Office 365 then you do need to purchase it. Office is a suite of productivity products like Word and Excel and PowerPoint. Office 365 also comes with 1 TB of OneDrive cloud storage and other perks.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI would like to ask if Best Buy price matches with target. Along with 5 percent off using target card

Asked 5 years ago by Cookie.

• A:Answer You will need to reach out to Best Buy Support here: https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI ordered this as a download to my email. This computer is for my wife and will have her email address associated with the new computer. How will I be able to download from my email to her computer?

Asked 5 years ago by Todd.

• A:Answer You choose what Microsoft Account you want to redeem it to during the download and installation process. Just use your Wife's Microsoft account for that and you will be fine.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI currently have a windows 7 OS with a 2006 version of Outlook. Can all of my data ( addresses, folders, calendars ) be transferred to Office 365?

Asked 5 years ago by JimP.

• A:Answer Yes

  Answered 5 years ago by ROBERT

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Q: QuestionI onlu use Word and Excell 5 or 6 times a year. Is there a senior citizen discount?

Asked 5 years ago by Cindy.

• A:Answer No

  Answered 5 years ago by ROBERT

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Q: QuestionI already purchased Office Personal. Where do I download

Asked 5 years ago by Rolexman.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer Q: I already purchased Office Personal. Where do I download

  Answered 5 years ago by Jecg

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Q: QuestionCan I be logged in on 2 different devices at same time

Asked 5 years ago by Jar.

• A:Answer Yes, I am logged in on my PC at work and my Mac at home.

  Answered 5 years ago by DiamondP

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Q: QuestionDo you need to purchase anti virus software or is this enough?

Asked 5 years ago by Mark.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer Office 365 Personal is not an antivirus software, so we recommend that you use antivirus software as well.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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