“Somehow my yearly subscription got cancelled after a month. How do I fix this”

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• They did this on my subscription as well and refused to fix it. I filed a dispute (on going) with my credit card company with supporting documents showing I purchased the 1-year version. I think somehow their computer system confused the 1-year version with the 1-month version but not absolutely sure. The website showed I returned it, but this was a digital purchase which onced activated cannot be cancelled.

  Answered by Patrick 2 weeks ago

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• Contact Customer services

  Answered by LuanN 1 month ago

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