“I purchased the Microsoft 365 but never received an email with insttructions or download code.. basically I have no code but I bought it??? No instruction email??”

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• Best Buy should have sent you an email. We recommend you check you junk folder to see if it was filtered there. If not please reach out to Best Buy for help.

  Answered by MicrosoftOutreachTeam 6 years ago

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• When I realized that I hadn’t downloaded it I went back to look for the email. I found it & was able to download it successfully.

  Answered by Ritabeata 6 years ago

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