1-2 of 2 Answers
Usually, a university or .edu address is required. If her high school provides a .edu address for her, then it should work. Some high schools also have a separate portal for students to access free ware.
Sorry, there was a problem. Please try again later.If her school supports Office accounts for its students, then follow the instructions on this page: https://support.office.com/en-us/community?threadid=31191fcd-8406-4886-a813-c0ddbeb84e72
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