A:AnswerYes, they did it for me on the new tower I bought from them. The fee involved signing up for their service plan which may cost differently at different locations. At the time the service included free home delivery and set up, but that program ended beginning of July, so no more delivery.
A:AnswerDepends on what she wants to use it for, or if she decides use in addition to what you see her using now. We seniors do continue learning new things.