I bought online from Bestbuy, was supposed to get 15 mos for 69.
Microsoft would not let me use it until I paid another $99 for a year. I already paid Best Buy 69 but have to pay another 99 to use it. Probably the best thing is to return it. null

Question

I bought online from Bestbuy, was supposed to get 15 mos for 69.
Microsoft would not let me use it until I paid another $99 for a year. I already paid Best Buy 69 but have to pay another 99 to use it. Probably the best thing is to return it. null

JanuaryT · Accepted Answer

You must gain access to your Best Buy account from your expected unit (laptop, tablet), select your purchases and download from there.

Satisfied · Answer

I would call the store. I was able to download it but it was offering auto renewal for next year. I declined the auto renewal and then could download it. At least until it expires in 15 months.

“I bought online from Bestbuy, was supposed to get 15 mos for 69. Microsoft would not let me use it until I paid another $99 for a year. I already paid Best Buy 69 but have to pay another 99 to use it. Probably the best thing is to return it.”

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