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You will need to reach out to Best Buy since the Auto-Renew is handled by them.
Answered by MicrosoftOutreachTeam 5 years ago
![Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]-Front_Standard](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/fa90dd84-caf2-4bbe-86e9-18b037ea6563.jpg;maxHeight=100;maxWidth=60)