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Thank you for your question. One-time Office 2019 products include technical support for 60 days via chat or phone. After this period ends our agents can help you decide between upgrading to a newer product or paying a one-time support charge. For more information, go here: https://support.microsoft.com/en-us/office/microsoft-365-and-office-customer-support-96162163-b3aa-498b-bbbb-5e757b0f31da
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